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Work Background
PayPalManager, Collaboration Tools
Jan. 2022 - Jun. 2024*Managed a team responsible for supporting key collaboration tools including Slack, Miro, and oversight of mergers and acquisitions.
*Served as the primary Slack administrator for the company, overseeing user management, channel creation, integration setup, and troubleshooting.
*Implemented best practices for Slack usage, including creating and enforcing guidelines for efficient communication and collaboration.
*Provided training and support to employees on Slack usage, ensuring optimal utilization of the platform across departments.
*Collaborated with cross-functional teams to integrate Slack with other tools and systems, enhancing workflow efficiency and communication.
*Played a key role in the successful onboarding of new teams and employees during mergers and acquisitions, ensuring seamless integration of collaboration tools.
PayPalManager, Collaboration Tools
Jan. 2022 - Jun. 2024 Supervised a team supporting Mergers & Acquisitions, ensuring smooth transitions and integrations of G-Suite (now Google Workspace), Miro, and Slack. Achieved millions in cost savings during 2023 by optimizing tool usage and renegotiating vendor contracts.
Managed the administration and maintenance of collaboration tools to ensure seamless communication and productivity. Collaborated with cross-functional teams to enhance user experience and drive the adoption of collaboration technologies.
Conducted performance reviews and mentored team members, fostering continuous improvement and professional growth.
Key Accomplishment: Eliminated 6K unused G-Suite (now Google Workspace licenses), saving $5M in 2023.
PayPalMTS 2, System Administrator
Jul. 2018 - Jan. 2022*Team lead for Collaboration Technologies
*Management / configuration of Office365 Exchange for PayPal corporate users.
PayPalMTS 1, Systems Administrator
Jul. 2016
PayPalSystems Administrator 3
Jul. 2015*Supported and maintained the Microsoft 365 (formerly Office 365) environment, including Exchange Online, SharePoint Online, and Teams.
*Primary administrator migrating 40,000 mailboxes from on-premise servers to the cloud, ensuring minimal disruption to business operations.
*Developed and executed migration plans, including mailbox assessment, data migration, and post-migration support.
*Collaborated with stakeholders to address concerns and optimize the migration process for efficiency and data integrity.
*Provided training and documentation to end-users to facilitate the transition to the cloud-based email system.
*Implemented security measures and best practices to safeguard company data in the cloud environment.
eBay IncSenior Systems Administrator
Jan. 2006 - Jul. 2015Managing 50,000+ mailboxes in Exchange 2010 for corporate users.
Golder Associates, Inc.Systems Administrator
Mar. 2005 - Dec. 2005
eBay IncSystems Administrator
Oct. 2004 - Mar. 2005
Lionbridge TechnologiesIT Systems Administrator
Jul. 2004 - Oct. 2004
Time Warner Cable / Mystro TVIT Systems Administrator
May. 2002 - Mar. 2004
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