Chris Reavis

Interim CTO @Self Employed

💰 Investor & VC🔥 Startup Founder✔️ ITBusiness Owner📝 Influencer or Blogger💼 C-level Executive🧑‍🔬 Engineer🧨 Consulting✨ Business OwnerCOOSystem ArchitectProduct ManagerData AnalystBI AnalystExecutive CoachSolution IntegratorPodcast HostBusiness AnalystEngagement ManagerProducerCTOFounderComputer engineer

With 30+ years of tech leadership experience, I've mastered how to get things done faster, easier and with more fun. From transforming service delivery teams to deploying new tech in 1/10th of the time expected, I've done it all with passion and a dash of creativity. I've led high-performing teams, authored a #1 bestselling book on workplace resilience, and made my mark in industries ranging from healthcare to energy. Whether it's building up teams, tech solutions or mentoring the next generation of leaders, I bring energy, expertise, and a relentless drive to every challenge I tackle.

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Work Background

Cambia Health SolutionsDirector Technical Services, Business Operations

Apr. 2014 - Jun. 2024Portland, Oregon AreaAs a dynamic tech leader, my role motivated a large variety of personalities to rapidly create what I call "practical innovation". This means that I would quickly find ways to innovate with what we already had - even inside the bounds and risks of a healthcare payer. These actions aligned technology roadmaps with organizational goals (and customers needs) to make healthcare easier and lives better. Strategic Tech Visionary: Crafting and implementing top-notch technical strategies to boost operations, customer service, and lower costs. Team Builder Extraordinaire: Built a self-funded tech team from scratch, leading a handful of managers and a squad of 25 tech rockstars. Customer Service Enhancer: Overseeing systems for a $9B health plan with 2.4M customers, continuously improving service delivery. Awarded prestigious SQM award for customer service applications. Cost-Saving Innovator: Saving $10M in consulting fees by creating customer service Salesforce applications connecting to critical systems. Cutting-Edge Tech Developer: Launched a chatbot for 800K members, saving over $200K annually. Data Visualization: Created a BI platform for 2K users at a fraction of the cost, enhancing overall business efficiency and boosting citizen development. Agile Methodology Pro: Infusing agile practices and design sprints into tech operations, skyrocketing performance and efficiency. Tech Stack Maestro: Mastering key technologies including Salesforce, Tableau, Talend APIs, ETL, K2, InContact, and AWS Lex. Mentor & Coach: Hiring, coaching, and mentoring teams, building a strong talent bench for future success while minimizing turnover. Build richer teams by leveraging proven neuroscience.

Standard Insurance CompanySenior Architect (Director level)

Jan. 2012 - Dec. 2014Portland, Oregon AreaBringing practical innovation, action and strategic vision to a risk-averse insurance company! As a trusted advisor, I guided businesses through transformative technical changes to more rapidly find results. - Trusted Technical Architect: Delivering expert recommendations on complex technical problems, strategy, and change management. - Transformation Champion: Turning underperforming software applications into thriving product, risk, and pricing powerhouses. - Strategic Liaison: Bridging the gap between strategic planning and tactical operations to accelerate tech roadmaps and innovations for a public company with 20M customers. - Real-Time Solutions Architect: Developing the framework for an iPad rollout that enabled the sales team to provide instant customer quotes and rates. - Mobile Tech Innovator: Designing mobile app architecture for Salesforce, Workday, and multiple cloud systems. - CIO Task Force Leader: Spearheading the modernization of the claims environment and driving tech adoption to maximize value. - Industry Standard Setter: Co-chairing ACORD to define claims integration standards for insurance companies, streamlining processes. - Growth Accelerator: Delivering modern architecture blueprints to boost multi-billion-dollar business growth. - Risk Control Expert: Advising on regulatory compliance, industry trends, and methods to enhance customer satisfaction and business value.

Vesta CorporationDirector IT

Jan. 2011 - Dec. 2012Led rapid action plan to go from a single data center to two dual-active sites, in a number of months. Rebuilt and strengthened technical teams in the US and EU, including “follow the sun” models. This bolstered relations and increased sales with clients like AT&T, Boost, Cricket, China Telecom, Verizon, and Vodafone. Accountable for environments that processed $3B in payments with millions of transactions, in a volatile prepaid cellular space.

KronosManager Systems Engineering

Jan. 2010 - Dec. 2011System optimization and architecture for world's second-largest holder of SSN and PII data (next to the US Government). Reduced operation costs by 40% while maintaining 99.8% SLA across all global customers. Introduced consolidation of 195 servers, operational best practices and follow-the-sun support 24/7/365.

Iberdrola RenewablesDirector IT

Jan. 2004 - Dec. 2009Rapid Deployment of IT for New Entity - Hardware, Network, Desktop, Security, Applications... included lighting-up new Oracle EBusiness Environment, and SAP, 405 new servers, 5 datacenters, 120TB of disk, MPLS, and dozens of WAN sites - in a few months. All under budget. Design, develop, deploy and support 40+ US wind sites with real-time EMS/SCADA, Pi, NERC/FERC requirements and integration with our Spanish Parent company.

PacifiCorpChief Architect

Jan. 2002 - Dec. 2005IT Strategy, Blueprint, Architecture, and IT SOX work. PacifiCorp won top honors in Information Week - as a top IT shop.

Aladdin Knowledge SystemsDirector of Services

Jan. 2000 - Dec. 2002Create and ran Managed Services organization for top-tier clients (Adobe, Macromedia and Roxio). Ran support and professional services teams.

SGIManager Applied Engineering

Jan. 1995 - Dec. 2000Technical Marketing Manager Created cross-functional product development team including direct sales, partners, engineering and technical presales to grow SGI’s email footprint from 5% to 25% market share. - Grew SGI’s messaging market from $5M to $35M in 14 months - Technical consulting with customers - scalability to millions of users (horizontal and vertical scaling, SAN design, and failover) - Product Development for SGI’s messaging products and technical relationships with Tier One partners and customers. - Managed relationships with five Tier One software partners and premier accounts including OpenWave, and Telecom New Zealand. Senior Project Manager - Define, Design, and Manage $200k to $2.5M service engagements - Lead Architect for large clients – AOL, Sasktel (Canada), Telecom New Zealand, Verizon, Lyonnaise Cable (France), GPTA (China)

Humboldt State UniversityIT Manager

Sep. 1992 - Aug. 1995IT Manager College of Arts and Humanities Worked Full-Time while completing degree - Design and support computer services for 300 faculty and staff (Windows, Macintosh, VMS, Solaris, HP, Cisco) and maintain five computer labs (150 workstations and servers)