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Pragmatic Change Management: Strategic Change Advisory and Capability Development
3
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Work Background
ApricotHead of Change and acting Head of ESG Programs
Mar. 2023 - Jun. 2024AustraliaOverseeing all major client programs and taking a unique, pragmatic & multidisciplinary approach, bringing together expertise in leadership, ESG and change. Recent assignments:
• Program management of an environmental sustainability strategy for Merri Health, a Victorian community health organisation.
• Leadership development and change management coaching for APA group for two teams within Enterprise Technology.
• Leadership development and coaching for John Curtin School of Medicine and Hunter Medical Research Institute, across all disciplines and organisational hierarchies.
• Change advisory and coaching with Central Queensland University across multiple projects, several of which were 'whole of institution' changes.
• Executive Leadership Team development with Bluescope Steel USA ($800 Million revenue)
• Short term project management assignment for enterprise portfolio team for Transurban.
• Learning program design and delivery for Dairy Australia. • Change and executive team advisory and project advisory for a highly influential research and impactful policy centre. (Climateworks – Monash Sustainability Development Institute)
• Oversight and program leadership of all major client ESG programs and proposals (since late 2023), leadership of one key direct report and various SME associates.
EscientPrincipal Consultant
Jan. 2019 - Mar. 2023Adelaide, AustraliaFocusing on change, leadership and human performance. Multiple assignments on leading digital transformation, utilising my interest in Service Design, Lean Six Sigma and Agile. Recent assignments:
- Change Lead for a multi-phase, companywide (approx. 1800 employees) and sensitive compliance initiative. ASX 50 company.
- Project Manager and Change Consultant for two service design project in state government department
- Project Manager and Service Design Facilitator on a multiservice project for a state vocational education group
- Change Lead on a major Service Design project with a ASX 200 agriculture and retail group
- Agile Coach for a multi-faceted 'core' ICT program (State Government)
- Scaled Agile coaching and Change Lead in Financial Services
- Portfolio Prioritisation and Governance Framework for a member based organisation
- Digital transformation strategy across State Government
- Strategic Business Analyst developing business cases for a utility provider
- Various senior team facilitation and change leadership
Think One Team ConsultingGeneral Manager
Jul. 2017 - Dec. 2018Adelaide, AustraliaGeneral Manager of Think One Team Consulting and Senior Consultant to key clients including:
- RMIT University (multiple portfolios and College of Science, Engineering and Health)
- University of Melbourne (University Services)
- Department of Child Protection
- Prochem
- Treasury Wine Estates (Site Operations)
- Australian National University (Facilities and Services)
Daly InternationalGeneral Manager of Business Services (commenced as HR Manager)
Nov. 2014 - Mar. 2017Sydney, AustraliaDaly International employs over 120 people (within the Australian business) to provide a full range of project delivery services, including engineering, design, property, town planning, construction and project management for predominantly telecommunications infrastructure deployment. Woolacotts is a consulting engineering firm with structural, civil and hydraulic engineering capability and a specialization in institutional buildings and projects such as hospitals, aged care facilities, schools, prisons, parks, civic buildings and aviation facilities. A wholly owned subsidiary of Daly International, currently employing 30 people. Member of the Senior Leadership Team with responsibility for HR and Payroll, Quality Assurance / IMS, Internal Communications, L+D and joint responsibility with C.E.O for WHS and Environment.
campbell pagePerformance Coach and Talent Manager
Feb. 2013 - Oct. 2014Sydney, AustraliaCampbell Page is a not-for-profit organisation operating from over 100 locations. We have 25 years experience in providing employment, disability and community services to around 100,000 people a year, including the most disadvantaged within our community. Acheivements:
• Performance coach to all managers across the business ($38 million revenue across approx 85 locations) with responsibility for building and facilitating Leadership Development Program (approx 70 managers, $225K budget)
• Co-developing and implementing Performance Framework (balanced scorecard) across all major business units to assess performance and give insights for talent and succession strategies
• Lead on analysis and implementation strategies based on annual Alignment and Engagement survey (company wide, 550+ employees) including follow up forums and communication
• Lead the mapping and implementation of Reward and Recognition program ($200K+ budget) across all program, including the revamp of front line incentive scheme
• Further advanced technical skills and understanding of ER / IR, particularly regarding performance management process
Corporate EdgeOperations Manager
Sep. 2011 - Jan. 2013Sydney Area, AustraliaCorporate Edge is a behaviour change and leadership company, which works with clients to create Strategy Ownership, Inspirational Leadership and positive Behaviour Change in each employee. Beyond program management for our major national clients and business development support, main focus was on our digital strategy, which includes the development and marketing of our E-Learning modules, social media channels and other online products.
Human Interest Partners (HIP)OD Specialist
Sep. 2010 - Jun. 2011Mostly engaged in leadership development focused OD projects, but also had involvement in recruitment (senior manager and team leader roles), provision of HR services and advising on the use of psychological services for clients. Short time in the role a result of a decision to pursue Masters Degree (Commerce) in Sydney
Think One Team InternationalConsultant and Operations Manager
Feb. 2004 - Jul. 2010Utilising product frameworks which specialised in teamwork across boundaries, I gained strong sector experience in mining, manufacturing, financial services, local government and larger government departments. Development of multiple soft skills learning products and leadership training Operational experience in expanding and training our alliance network of consultants, as well as first exposure to digital strategy.
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