United Property & Casualty Insurance CoSenior Project Manager / Scrum Master
Nov. 2020 - Jan. 2022St Petersburg, Florida, United StatesProject Management, Scrum Master, Agile Coach, Trainer, Transformation & Agile Leader
• Delivered on-time business results in a fast-paced environment, using industry standards, best practices, and tools to ensure effective, efficient and transparent management of all projects (MS Azure DevOps, MS Teams, MS Project, Aha!, Sharepoint)
• Led the successful planning and implementation of multiple information technology projects • Managed a portfolio of projects to support the company transition from legacy platforms to Duck Creek, while also launching new products and features
• Facilitated meetings and delivered presentations on regular basis to executives and all levels of leadership to communicate project goals, plans, project health and status
• Ensured ongoing stakeholder management
• Managed vendor contracting, work assignment and execution, resource balancing, and relationship building with a variety of external partners
• Facilitated in-depth workshops with in-house and vendor partners to explore and capitalize upon innovative solutions to solve problems with conflicting contract deadlines • Coached team to collaborate to clearly define project scope, establish estimates, commit to schedules and assign appropriate resources for reliable delivery
• Partnered with team members to mitigate risk, and promptly communicate risks and issues to the appropriate stakeholders
• Performed as Scrum Master for multiple globally distributed teams
• Trained team members on backlog refinement, story writing, acceptance criteria, agile, scrum and new tools / techniques • Facilitated Scrum Events such as Daily Scrum, Sprint Planning, Sprint Review, Retrospectives
• Monitored team progress and performance and helped teams make improvements in workflow, throughput, velocity and results.
• Supported transformation to agile ways of working