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Work Background
WalmartWarehouse Associate
Sep. 2022 - Jun. 2024Joliet, Illinois, United States• Verified accurate counts of customer orders
• Resolved issues related to order discrepancies • Trained new and current associates • Created boxes and operated machine fillers
AmazonTransportation Area Manager
Sep. 2021 - Jun. 2022Joliet, Illinois, United States• Oversaw associates, provided time management guidance, adaptive coaching, and feedback
• Created cases, generated reports, sent email updates and filled out quips for higher management, SIMS, and trouble tickets • Fostered a positive work environment for team members
• Escalated issues to higher management as needed
• Scheduled appointments using the Outlook email system
• Utilized Slack for communication, adding and removing associates from groups
• Approved and denied access for associates to Amazon systems
AmazonTransportation Associate
Mar. 2018 - Sep. 2021Joliet, Illinois, United States• Assisted with loading and unloading of delivery trucks
• Coordinated with drivers and dispatchers to ensure timely departures and arrivals • Monitored and managed transportation schedules to meet delivery deadlines • Ensured all packages are handled safely and securely to prevent damage • FUN Committee Member
• MDW5 TOM Team Safety Team member
AmazonAmazon Associate
Oct. 2015 - Mar. 2018Joliet, Illinois, United States• Served as an Ambassador by training over 100 new and cross-trained employees • Met or exceeded goals
• Controlled and observed building flow, making quick decisions to address issues
US ArmyAmmunition Specialist
Jun. 2005 - Oct. 2011• Received, stored, and issued ammunition, explosives, and other related materials
• Conducted inventory management to ensure accurate accounting of all ammunition and explosives
• Inspected ammunition and explosives for serviceability and reported any discrepancies or unsafe conditions • Followed strict safety protocols and procedures to prevent accidents and ensured the safe handling of ammunition and explosives • Utilized Army logistics systems to track and manage ammunition inventory
• Coordinate the transportation of ammunition to and from storage facilities, training areas, and operational units • Trained soldiers on the proper handling, storage, and use of ammunition and explosives
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