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Work Background
LemonadeSenior Product Manager
Nov. 2022 - Nov. 2024Amsterdam, North Holland, Netherlands
Stitch 3DHead of Product
Jan. 2022 - Nov. 2022Amsterdam AreaEnabling fashion brands to change how they create a collection by solving problems in scaling 3D design. Enabling fashion brands to transform their wholesale showroom experience, reducing the dependence on samples, enabling consistent brand stories, and a new wholesale buying experience for retailers Key Activities: Discovery, Product Strategy, Leadership, Individual Contributor, Coaching
HATCH StudioHead of Product
Aug. 2018 - Nov. 2022Amsterdam Area, NetherlandsEnabling a sustainable wholesale selling experience for the fashion industry through our Digital Showroom. Responsible for transforming an internal technology project to a product for all fashion brands and creating the practice of Product Management within HATCH. Currently leading and coaching of team of Product Managers within HATCH. Key Activities: Discovery, Product Strategy, Leadership, Individual Contributor, Coaching
EROADProduct Manager
Sep. 2016 - May. 2018220 Oteha Valley Road, Auckland, New ZealandKey responsibility involved the development of a new vehicle health and safety express across mobile platforms and EROAD's in-vehicle platform, Ehubo 2. Both successfully launched in New Zealand and North America. Key challenges involved working with regulatory bodies and requirements in order to create a compliant product, whilst ensuring usability and experience was simple and enjoyable. The release of this product was pivotal in EROAD creating demand for the Ehubo 2 in North American markets due to the mandate of in-cab technology and electronic recording devices for drivers.
9 SpokesProduct Manager
Mar. 2016 - Sep. 2016Auckland, New ZealandShort period with 9 Spokes to help in the development of product management practices, whilst providing analysis and discovery on key software partnerships and custom development projects with banking partners (e.g Barclays) for their white label product.
EROADProduct Manager
Mar. 2015 - Mar. 2016260 Oteha Valley Road, Albany, Auckland, New ZealandInitially responsible for the development and discovery surrounding and API Strategy for EROAD, moved into the management of their hardware product, Ehubo. Key outcome achieved was the launch and certification of EROADs second-generation hardware Ehubo 2, enabling a new platform to be installed within vehicles subject to Road User Charges in New Zealand.
IAG New ZealandProduct Owner - NZI
May. 2014 - Feb. 2015Auckland, New ZealandResponsible for technology partnerships with leading NZ Banks, enhancing the internal experience that bank employees had whilst creating insurance policies for their banking customers.
IAG New ZealandDI Digital Product Owner
Dec. 2013 - May. 2014Auckland, New ZealandResponsible for optimising the self-service buying experience for New Zealander's wishing to purchase car insurance through State Insurance and leading discovery into further self-service options beyond car insurance, such as home and contents.
IAG New ZealandDI Digital Test & Analyst Agent
Nov. 2012 - Dec. 2013Auckland, New ZealandSME in internal insurance systems and processes at State Insurance. Supporting role in a Scrum Development Team whose goal was to create an online self-service buying experience for car insurance. Key responsibilities involved business analysis and testing of developer output. Resulted in a successful launch of the first D2C online buying experience for State Insurance.
IAG New ZealandQuality Analyst
Aug. 2011 - Nov. 2012Monitor daily conversations between Direct Sales staff and customers, ensuring Personal Insurance Consultants were compliant with company and legislative guidelines as Insurance Professionals. Also engaged in improving staff productivity and sales through coaching.
IAG New ZealandPersonal Insurance Consultant
Feb. 2011 - Aug. 2011Part Time Direct Sales Consultant selling Personal Insurance Products in an in-bound contact center environment. Up-selling, cross-selling, customer complaints, and general insurance information and advice were all part and parcel of the role.
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