Coffee RepublicOperations Manager
Sep. 2011 - Aug. 2012Cape Town• Start-up of business/franchise
• Source suppliers for franchise • Employ, train and manage staff
• Managing daily operations, implementing information systems & general problem solving
• Developing of new menus, tracking sales & implementing controls
• Reporting and general accounting
• Ensure that operation functions within Health & Safety regulations
• Staff training and team meetings
• Looking after day-to-day customer relations
• Processing, reconciling and authorizing staff salaries
• Monitoring and managing labour costs and wastages