Beverly Diamada

Lead Trainer @Sutherland Global Services

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As a Trainer at Sutherland, I was entrusted with the responsibility of developing and delivering training programs across multiple sites, including Carmona, Shaw, Taguig, and Clark. My role involved creating comprehensive training materials, facilitating interactive sessions, and ensuring that all trainees acquired the necessary skills and knowledge to excel in their roles. I consistently exceeded expectations by effectively managing large groups, adapting training strategies to meet the diverse needs of various teams, and ensuring high levels of engagement and retention. My strong performance in these tasks earned me the opportunity to oversee training across multiple locations, demonstrating my ability to manage and coordinate complex projects on a large scale. I was responsible for aligning training objectives with organizational goals, monitoring the progress of trainees, and providing feedback to continuously improve the training process.

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