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Work Background
FAOSoftware Developer
Oct. 2020Mozambique• Resolve bugs occurring within the server application (FMT), the Android application for supporting distributions (BiMO), or NFC application as reported by the users;
• Provide remote and in-person technical support to Implementing Partners, Traders, Mobile Money Operators, and Money Vendors when they encounter challenges while using the system;
• Provide technical support to FAO Mozambique staff and partners as they utilize the system and associated applications;
• Configure mobile phones for data collection with ODK or KOBO before the commencement of implementations;
• Configure ODK/KOBO server forms with relevant data collection tools and project data;
• Extract collected data in relevant formats to present to relevant stakeholders for analysis and upload to FMT to facilitate aid disbursement;
• Conduct trainings for Implementing Partner data clerks and FAO Mozambique staff that utilize FAO Mozambique Tools for beneficiary registrations when required;
• Prepare documents, presentations, and videos to complement trainings and ease the onboarding of new system users (both for Implementing Partners and for FAO Mozambique Staff);
• Update system documentation for various system modules as new features are added;
World Food ProgrammeIT Operations Assistant
Dec. 2019 - Oct. 2020Beira, Sofala, Mozambique• Assist in rolling out WFP corporate system, across areas of intervention.
• Develop mobile platforms and web applications to meet local needs, according to WFP standards.
• Provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
• Conduct tests and support the implementation of new corporate systems to ensure its operability for WFP staff.
• Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff.
• Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.
• Identify and suggest improvements on software’s and technology used.
• Maintain information records such as updating web pages and statistical databases to ensure the information is current and well organized.
• Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.
Commercial Association of Beira (ACB Beira)Advanced Excel and VBA Programming Mentor
May. 2019 - Jun. 2019MozambiqueI was teaching Advanced Excel and VBA Programming to individuals and small companies.
AIESEC in Cairo University - Syria Al Gad Relief FoundationWeb Developer
Aug. 2017 - Sep. 2017Giza Governorate, Egypt• Optimize database architectures for high performance and scalability.
• Support software development (knowledge, research and implementation).
• Work in collaboration with other technical experts and customers on improving software functionality.
• Document the software (user manual, installation guides).
• Perform manual and automatic software testing.
ISCEDSoftware Developer
Jan. 2015 - Dec. 2019Beira• Develop, test and implement new software projects according to the needs of the institution.
• Identify and suggest improvements on software and technology used.
• Customize applications according to changes in the institution policies.
• Develop SQL queries for extraction of reports not implemented in the systems.
• Manage softwares, their data and guarantee of their availability.
• Give support to users on how to use apps.
• Assist in the creation of backup and data recovery mechanisms.
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