Matheus Filie

Solcial Listening @AM4

Communications Manager🔥 Startup Founder💸 Marketing

I have a diverse background in social media and data analysis: Managed a team of six, handling consumer engagement for 11 Nestlé brands across Facebook, Instagram, Twitter, and YouTube, with responsibilities in content creation, KPI analysis, and crisis management. Conducted social media listening and data analysis to identify opportunities for proactive customer service, crisis prevention, and competitor insights. Monitored social media for political entities, gathering insights and producing detailed reports on relevant events and trends. Worked with political clients and holdings, focusing on generating comprehensive reports and analyzing competitors to enhance client visibility and reputation.

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Work Background

Analista de Webmonitoramento

AM4Analista de Webmonitoramento

Analista de Monitoramento

CodecsAnalista de Monitoramento

Mar. 2024 - Apr. 2024São Paulo, São Paulo, Brasil

Social Listening | Monitoramento

3maisSocial Listening | Monitoramento

Oct. 2021 - Oct. 2023São Paulo, Brasil

Analista de Mídias Sociais

iCustomer - PlusoftAnalista de Mídias Sociais

Nov. 2018 - May. 2021São Paulo e Região, BrasilResponsável pelos painéis da marca Nestlé, com a BU de Chocolates, DPA, Biscoitos e Cereais. Atuo com o time, com criação de conteúdo, atendimento ao cliente, extração e analise de relatórios. SAP CRM Magento Social Studio Postgrain Métricas e tratativas E-commerce Criação de conteúdo (QA) Gestão de crise

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