I have a diverse background in social media and data analysis:
Managed a team of six, handling consumer engagement for 11 Nestlé brands across Facebook, Instagram, Twitter, and YouTube, with responsibilities in content creation, KPI analysis, and crisis management.
Conducted social media listening and data analysis to identify opportunities for proactive customer service, crisis prevention, and competitor insights.
Monitored social media for political entities, gathering insights and producing detailed reports on relevant events and trends.
Worked with political clients and holdings, focusing on generating comprehensive reports and analyzing competitors to enhance client visibility and reputation.More...