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Work Background
Certified Executive Coach
Center for Executive CoachingCertified Executive Coach
Jul. 2023worldwide• Facilitate executive coaching sessions focused on leadership development, career growth, and personal effectiveness globally. • Develop customized coaching plans tailored to client needs, using advanced methodologies and industry best practices. • Conduct comprehensive assessments of executive strengths, weaknesses, and leadership styles for targeted growth strategies. • Provide ongoing support in areas like communication, decision-making, and conflict resolution to enhance leadership skills. • Deliver workshops, seminars, and webinars on executive development topics for diverse audiences across various industries. • Utilize Geno's Emotional Intelligence tools and the Tilt 365 Positive Influence Predictor to provide tailored, data-driven insights for clients. Key Accomplishments: • Coached 50+ executives, leading to significant improvements in leadership effectiveness and career progression. • Designed a coaching framework now utilized across 10+ countries, enhancing global leadership development.
Consultant/Coach
GV ConsultingConsultant/Coach
Jun. 2023Raleigh-Durham-Chapel Hill Area• Conduct personalized one-on-one coaching sessions with executives, assessing strengths, weaknesses, and leadership styles. • Develop tailored coaching plans, focusing on specific client needs and professional development goals. • Provide guidance in leadership, communication, conflict resolution, and decision-making to enhance executive capabilities. • Assist clients in identifying and overcoming obstacles hindering their professional growth and leadership effectiveness. • Utilize diverse coaching methodologies to enhance clients’ leadership capabilities and personal effectiveness. • Offer constructive feedback, encouragement, and accountability, fostering professional growth in executive clients. • Prepare and deliver workshops and webinars on leadership and executive development for diverse client groups. Key Accomplishments: • Coached executives leading to a 30% improvement in leadership performance within three months of engagement. • Received exceptional feedback for listening, inspiring critical thinking, and helping clients achieve meaningful goals.
Business Analyst
RevatureBusiness Analyst
May. 2022 - Oct. 2022Raleigh-Durham-Chapel Hill Area• Served as a liaison between stakeholders, SMEs, and development teams to align business needs and technical solutions. • Conducted interviews, focus groups, and JAD sessions to gather detailed user and business requirements. • Utilized JIRA to track EPICS, Features, user stories, and manage progress, impediments, and approvals. • Developed Functional Requirements Documents, collaborating with business heads and IT teams for accurate specifications. • Applied Agile-Scrum guidelines to streamline project implementation and development processes for effective outcomes. • Created use cases, activity diagrams, and BPMN models to support decision-making and process improvements. • Delivered reverse engineering and market research projects, contributing to the successful launch of AppleOS initiatives. Key Accomplishments: • Played a key role in the successful reverse engineering of the American Airlines app, improving functionality. • Facilitated 100% on-time project delivery by effectively managing business requirements and Agile processes.
Business Data Analyst/Project Manager/Scrum Master
Zoee (formally SoleLife)Business Data Analyst/Project Manager/Scrum Master
Jan. 2022 - Mar. 2022Raleigh, North Carolina, United States• Unblocked stalled projects by coaching team members on Scrum principles, enhancing project flow and collaboration. • Developed Pricing Analysis and Client Personas Study, providing insights for strategic decision-making. • Documented business processes, facilitating JAD sessions to gather comprehensive requirements and project scope clarity. • Created UML diagrams, including use cases, activity diagrams, and sequence diagrams for structured project understanding. • Assisted Scrum Masters in generating reports like Burn-Up and Velocity, improving project tracking and planning. • Conducted research meetings, captured requirements, and prepared BRD to ensure project alignment with business objectives. • Collaborated with Product Owners to review working demos, ensuring features met acceptance criteria and project goals. Key Accomplishments: • Unblocked and accelerated project timelines by 20% through effective Scrum coaching and team support. • Developed comprehensive Pricing Analysis, influencing key strategic decisions and driving revenue growth.
Data Scientist/Portfolio Manager/Scrum Master
Advance Auto PartsData Scientist/Portfolio Manager/Scrum Master
Sep. 2019 - Dec. 2019Raleigh-Durham, North Carolina Area• Led three advanced analytics projects, managing 10-member teams to achieve critical business objectives. • Assisted 40+ team members with JIRA story management, ensuring accurate project tracking and reporting. • Evaluated Python Kedro code for one project, improving data processing efficiency and code quality. • Conducted risk analysis, advising business units on priorities and potential impacts of various decisions. • Translated business requirements into functional designs, including UML diagrams for clear project execution. • Developed simple statistical models to analyze risk asset portfolios, focusing on correlation and concentration risks. • Created Excel-based data visualization reports, providing executives with clear insights into business performance. Key Accomplishments: • Delivered three analytics projects on time, leading to actionable insights that drove business strategy adjustments. • Improved code efficiency by 15% through evaluating and optimizing Python Kedro scripts for better performance.
Master Data Analyst
KPITMaster Data Analyst
Jun. 2018 - Nov. 2018Raleigh-Durham, North Carolina Area• Gained expertise in Oracle products, including EDQ, T-SQL, PL/SQL, PDH, and CPQ for data management solutions. • Leveraged tools like Deep Learning Studio for machine learning and Power BI for data analysis and visualization. • Developed a text classification solution using Python to maintain accuracy in data categorization. • Configured products and created customized business rules to meet specific user requirements and business needs. • Managed accounts and leads, ensuring accurate data handling and streamlined business operations. • Integrated web services for seamless data extraction from third-party internal systems, enhancing data accessibility. • Created user profilAAes, record types, security controls, and sharing settings for optimized system security. Key Accomplishments: • Developed a machine learning text classifier with 98.8% accuracy, significantly improving data categorization efficiency. • Streamlined data extraction processes by integrating web services, reducing time spent on data retrieval by 25%.
Teacher (volunteer)
JA WorldwideTeacher (volunteer)
Dec. 2016 - Sep. 2019Raleigh-Durham, North Carolina Area• Developed and delivered engaging lessons on financial literacy and economic opportunities for elementary, middle, and high school students. • Customized teaching materials to meet the learning needs and levels of diverse student groups. • Facilitated classroom discussions to encourage student participation and critical thinking about economic concepts. • Monitored student progress and provided feedback to support their understanding of financial literacy. Key Accomplishments: • Increased student understanding of basic financial concepts, as evidenced by improved quiz scores and classroom engagement. • Received positive feedback from students and parents, leading to continued volunteer opportunities for additional sessions.
Interpreter (per assigment)
Bilingual Connections LLCInterpreter (per assigment)
Mar. 2016 - Sep. 2019Raleigh-Durham, North Carolina Area• Provided accurate and culturally sensitive interpretation services from Croatian to English and vice versa for various clients. • Assisted clients in understanding complex documents and communications during meetings, legal proceedings, and medical appointments. • Maintained confidentiality and adhered to ethical guidelines in all interpretation assignments. • Collaborated with clients to ensure clear and effective communication in diverse settings. Key Accomplishments: • Successfully facilitated communication in high-stakes environments, ensuring mutual understanding between parties. • Consistently met client expectations for accuracy and professionalism, resulting in repeat assignments and positive referrals.
Tutor - per assignment
Varsity TutorsTutor - per assignment
Jan. 2016 - Sep. 2019Raleigh-Durham, North Carolina Area• Provided personalized tutoring to graduate and undergraduate students in subjects including AP Macroeconomics/Microeconomics, Statistics, Math, Business, and Economics. • Developed customized lesson plans and study guides to address individual student needs and learning styles. • Conducted regular assessments to track student progress and adjust tutoring strategies accordingly. • Supported students in developing strong foundational knowledge and problem-solving skills in complex subjects. Key Accomplishments: • Helped students achieve significant improvements in their academic performance, with many advancing to higher levels of study. • Received consistently high ratings from students and parents, contributing to sustained demand for tutoring services.
Foreign Exchange Trader - propriety
Maverick TradingForeign Exchange Trader - propriety
Jan. 2015 - Sep. 2015United States• Conducted daily market analysis to identify profitable trading opportunities in the foreign exchange market. • Developed and executed trading strategies based on technical and fundamental analysis to maximize profits. • Monitored global financial news and economic indicators, adjusting trading strategies to market changes. • Managed trading portfolios, maintaining a balance between risk and reward for sustained profitability. • Utilized risk management techniques, including stop-loss orders, to protect capital and minimize losses. • Collaborated with senior traders to refine trading strategies and improve overall performance. • Maintained detailed trading logs, tracking performance and identifying areas for improvement in trading approach. Key Accomplishments: • Achieved a 15% return on investment within nine months through disciplined trading strategies and risk management. • Successfully minimized losses during market volatility by implementing effective risk management techniques.
International Sales Agent
American AirlinesInternational Sales Agent
Oct. 2007 - Jul. 2010Raleigh-Durham, North Carolina Area• Sold airline reservations across multiple regions, communicating fluently in English, German, and Spanish. • Managed 20 to 70 customer calls daily, addressing inquiries and resolving complaints effectively. • Provided personalized travel solutions, ensuring customer satisfaction and loyalty in a competitive market. Key Accomplishments: • Consistently achieved sales targets, contributing to increased revenue and customer retention. • Earned high customer satisfaction ratings, enhancing the airline's reputation for multilingual support.
Software Developer
Myview GmbHSoftware Developer
Sep. 2000 - Sep. 2001Paderborn Area, Germany• Developed and executed test cases, ensuring software quality and functionality before release. • Conducted Java programming to create and refine small-scale software applications for diverse projects. • Produced comprehensive project documentation, supporting clear communication and efficient project execution. Key Accomplishments: • Successfully delivered reliable software solutions on time, contributing to project success and client satisfaction. • Enhanced software quality by identifying and resolving critical bugs during the testing phase.

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