DDN StorageSenior Manager Professional Services
Mar. 2022Porto, PortugalIn my role as Senior Professional Services Manager, I directed cross-functional teams across Europe and the UK, delivering exceptional technical leadership in high-performance computing (HPC) and distributed data storage solutions. I am responsible for the end-to-end execution of complex projects, aligning service delivery with strategic objectives for partners and enterprise clients in the HPC and AI sectors. Key responsibilities included: - Strategic Operations Management: Designed and implemented scalable service delivery frameworks to optimize project timelines and customer satisfaction. - Technical Leadership: Provided expert guidance on advanced data storage solutions, including distributed architectures and AI-driven data systems. - Project Portfolio Oversight: Managed a diverse portfolio of projects, ensuring alignment with client requirements, budget constraints, and operational KPIs. - Team Leadership: Fostered a high-performing, collaborative environment for geographically dispersed teams, driving accountability and continuous improvement. This role solidified my ability to align technical services with business goals, ensuring successful delivery of high-impact solutions in a fast-paced, mission-critical environment.