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Work Background
New York International Auto ShowTicket Technology Management
Dec. 2017Greater New York City AreaTicketing Technology Management:
Custom build online, box office and kiosk ticket sales venues and performances. Custom build of printed and mobile ticket layouts. Monitor ticket sales, produce sales analysis, validation, and audit reports. Monitor to improve ticketing processes to streamline, evolve and transition to a more efficient ticketing experience. Keep up to date with ticketing service enhancements. Well versed in ticketing service back-end configuration
Sales of specialty VIP tickets and group sales to educational institutions. Knowledgeable in using online marketing services to promote group sales, specialty programs, group tours and banner advertising sales to events exhibitors and VIP guests. Implemented the integration of the online marketing service allowing a seamless and direct link to our ticketing customer lists. Setup and securing Box Office and Kiosk equipment, ticket stock and ticket scanning devices for onsite use. Post show review, analysis and reporting Registration: Registration liaison for the Association’s Golf Charity Event Custom Build of the event’s Online Registration Check-in process Custom build of the Auto Show’s Dealer Preview private event Registration and Check In. Banner Sales: Manage all hanging and digital banner advertising sales. Work with OEM agencies on providing detailed information of onsite banner selection, placement options, printing, installation, and onsite logistics. Track all contracts, invoices, payments to coordinate with production and hanging schedules. Website & Marketing: Update general website content.
Email communication to Exhibitors and specialty groups Post Show Survey content entry. Show Office Manager: Oversee show office team, temporary staff schedules and time tracking. Reconcile Event meal expenses averaging over $10K in expenses. Track all car service/Uber travel expenses for event team averaging at $20K in expenses.
American Martyrs Athletic AssociationVolunteer as a Recording Secretary, Website, E-Marketing, Social Media Content
Mar. 2015 - Jun. 2024Oakland Gardens, NY Board Meeting minutes and ideas shared by other Board members. Website management (GoDaddy) www.americanmartyrssports.com Facebook posts of Sports schedules and events.
Mailchimp eblasts to members.
Registration forms manager with Google Forms
Event operations for 3-4 fundraising events.
National Marine Manufacturers Association (NMMA)Senior Shows Administrator for Northeast Boat Shows
Mar. 2002 - Nov. 2017Greater New York City AreaShow Administrator for New York, Atlantic City, Baltimore and Norwalk Boat Shows.
Exhibit data management: update demographic, exhibit information, exhibit web information. Operations: Maintained all technology and equipment (laptops, scanning equipment, box office terminals, AV equipment). Managed all shows inventory and storage. Liaison with shipping services. Managed collection and tracking of Certificates of Insurance. Payroll for subcontractors. Liaison to event decorator/service providers. Event Seminar speaker schedule. Hotel Contract management: Negotiate room block agreements, track block pickup.
Temp Staff manager: Vet, hire, train and manage work schedule, payroll. Registration Manager: processing of all exhibit credentials, pre-show and on-site. Manage on-site registration staff. Specialty Ticket Manager: processed all VIP ticket orders. eTicket on-site management. Technical support: setup & maintained of all electronic equipment (laptops, printers, network connections) and software updates. Show ticket scanners setup, maintenance & troubleshooting.
Testing and setting up the Box Office terminals including CC terminals. Supportive team member: Provided guidance and support to all other administrator new to events.
Brokerage Systems Technologies, LLCExecutive Administrative Assistant
Sep. 2000 - Oct. 2001New York, NYAssistant to the Chief Executive Officer and the Chief Information Officer.
Screened calls, managed a busy meeting calendar. Managed office supplies, snacks, drinks and daily lunch orders for all staff.
Worldco LLCExecutive Administrative Assistant
Jul. 1999 - Sep. 2000New York, NYAssistant to the Chief Executive Officer and the Chief Information Officer. Administrative support to the MIS/IT Team. Screened calls, managed meeting calendar. Managed office supplies, snacks, drinks and daily lunch orders for all staff.
HadassahData Entry Supervisor
May. 1996 - Jul. 1999New York, NYManaged a group of 6-8 Data Entry Specialists. Planned the allocation of work daily. I trained data entry and customer service staff on in-house data base and processes. May 96-July 97 Customer Service & Data Entry Clerk
Assisted Hadassah Members and Chapters with membership inquiries and updates. Performed data entry tasks when necessary.
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