EricssonProduct Manager
Jan. 2019 - Oct. 2022Barueri, São Paulo Estimation, scope definition and project negotiations with internal and external clients.
Participation in every stages of the project, from discussions of the new product vision to features in backlog list.
Business, generated epics, stories and acceptance of criteria analysis, providing all documentation in JIRA, Confluence and/or Trello systems.
Backlog management and stories prioritization to be developed during the sprints by using prioritization methods with stakeholders.
Management/Follow-up of our clients' most valuable roadmap prioritized items.
Management/Follow-up of product evolution activities during the sprints, generating reports in JIRA.
Management/Follow-up of external deliveries (individual and company’s contractors).
SCRUM ceremonies organization/follow-up: Daily, Retrospective, Planning, and Grooming.
Agile framework support/facilitation.
UX and UI teams support.
Partnership work with other teams (Operations, Engineering, Marketing) to solve issues.
Clients' feedback and benchmarks management/follow-up.
App Claro Flex key achievements:
Increase of subscribers from 50k to 300k.
Increase of rating at stores from 1.7 to 3.1 (Apple store) and from 2.4 to 4.2 (Play store).
Churn % lowering.
App visual change using the Mondrian model.
App tagging and data generation to make decision, using Firebase and Dynatrace tools.
New types of payments (recharge, debit card and invoice).
SIM CARD home delivery.
Discovery and design sprint practices adoption.
A/B Testing adoption.
ApiGee adoption as API manager to help exhibit features in differents platforms, security, compatibility and monitoring.
Automation tests adoption, covering 80% of main scenarios.
Devops practices adoption with CI/CD.