Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
President and COO
Escee Delivery, LLCPresident and COO
Jan. 2019Fort Worth, Texas, United States● Launched a package delivery service that partners with Amazon, taking charge of all operational development and strategic planning. ● Optimized logistics and service delivery by hiring, training, and scheduling drivers to match available routes, ensuring maximum coverage with the right-sized labor force. ● Increased annual revenue from $1.5M in year one to $4.5M in year five, showing ≈30% growth. ● Attained the peak of 120 drivers while maintaining high employee satisfaction and low attrition rates. ● Promoted from within and trained a leadership team to handle the day-to-day operations effectively. ● Created a continuing education program for the leadership team, enhancing operational capacity. ● Driving continuous improvement in the performance of this logistics company by evaluating metrics and providing constructive feedback to delivery drivers weekly.
President and COO
StripeCo of Texas, LLC.President and COO
Jan. 2009 - Dec. 2019Lancaster, TX• Scaled a successful parking lot maintenance company to $1.5M in annual revenue from the ground up by steering all aspects of operations, planning, and business development. • Streamlined business planning, payroll, sales tax, margins, and reporting processes by building out a database tool for monitoring company finances. • Elevated team leader performance by completing weekly quality reviews and offering feedback.
Manager, Distribution & Logistics
Sprint Nextel CorpManager, Distribution & Logistics
Jan. 2003 - Dec. 2009Grand Prairie, TX• Led 4 Supervisors and 160 indirect reports while managing technical and warehouse operations on a local and remote basis, generating $10M in net profits with a 40% profit margin. • Improved tracking, monitoring, and logistics for $100M in rolling serialized inventory. • Achieved a 98% employee satisfaction score with 0% attrition by fostering a positive workplace.
Supervisor, Inventory & Production
Sprint NextelSupervisor, Inventory & Production
Jan. 2001 - Dec. 2003Grand Prairie, TX• Supervised a staff of 37 • Processed over 200K units a month • Administered national parts distribution utilizing inventory valued at $3MM • Conducted national flips distribution which shipped over 25,000 flips a month • Dismantled over 15,000 units a month to reclaim usable parts • Created a daily production plan covering units to repair as well as the parts required • Earned the Nextel Inner Circle Award for Outstanding performance
Operations Manager
NextelOperations Manager
Jan. 2001 - Dec. 2002Carrollton, TX• Supported region operations – created central focal point for issue resolution • Organized the North Texas indirect channel – data formation – information distribution • Restored the confidence to the indirect dealers through open lines of communication
Operations Analyst
Verizon WirelessOperations Analyst
Jan. 1999 - Dec. 2001Westlake, TX• Supported area operations – information gathering – report building – problem solving • Created and controlled vital area level sales statistic reports for Indirect Retail Sales • Supported the field offices in practically every aspect of the business
Operations Analyst
PrimeCo Personal CommunicationsOperations Analyst
Jan. 1998 - Dec. 2000Westlake, TX• Supported area operations – information gathering – report building – problem solving • Created and controlled vital area level sales statistic reports for Indirect Retail Sales • Supported the field offices in practically every aspect of the business
Track vehicle mechanic / frontline recovery specialist
US ArmyTrack vehicle mechanic / frontline recovery specialist
Jan. 1988 - Dec. 1994• Line lead for track team • Level two maintenance of tracked combat vehicles • Hostile environment recovery specialist • Served overseas and stateside • Honorable discharge

Requests

Touchpoint image
8
Looking for a Job
Director of Operations
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Steven on Intch
C-level Executive
190028 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
16
CIO/CTO @ Nysut
21
Education Consultant
C-level ExecutiveCEO
50930 people
21
Education Consultant
42
Senior Mining Engineer @ Riot blockchain
62
CEO /Co-founder @ The James Ruff Group/ HardMoney Loans