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Work Background
phDataProject Manager
Jul. 2023Montevideo, UruguayIn this capacity, I contribute to phData's reputation for delivering exceptional solutions to globally recognized brands. By leading complex projects and playing a pivotal role in enhancing processes, I make a meaningful impact on our thriving PMO as well. My role at phData enables me to leverage my skills in project management, customer service, and technical proficiency to drive successful outcomes in the dynamic landscape of data solutions. Key Responsibilities: • Successfully define and execute projects with moderate complexity, generating cross-organizational, global, and technology impact.
• Manage end-to-end delivery processes for multiple customers, securing buy-in from executives, stakeholders, and project resources.
• Deliver a comprehensive understanding of project scope, budget, timeline, and value proposition to each customer.
• Identify growth and renewal opportunities within existing customer relationships, contributing to enhanced business outcomes.
• Utilize data-driven insights to make informed decisions, assess risks, and ensure clarity across multiple projects.
• Play a pivotal role in driving strategic solutions and business alignment through system-level reviews.
• Demonstrate strong judgment and collaboration in effectively managing executive-level escalations.
• Craft and maintain robust project communications, fostering positive relationships with external and internal stakeholders.
• Successfully manage multiple projects, conflicting priorities, and schedules concurrently.
• Contribute to enhancing existing PMO processes at phData with precision and attention to detail.
• Collaborate closely with internal teams at phData to refine and optimize existing processes.
AvatureSenior Implementation Project Manager
Aug. 2021 - Aug. 2023Brasília, Federal District, Brazil• Led complex projects as a Senior Implementation Project Manager at Avature, a global software leader in enterprise SaaS solutions for talent acquisition and management.
• Collaborated on project management initiatives for diverse clients, including global market leaders, while ensuring seamless project execution and on-time delivery.
• Developed expertise in platform functionality and configurability, optimizing project planning.
• Aligned with stakeholders to create tailored project plans, delivering regular status updates.
• Mitigated risks and delays through proactive communication and strategic planning.
• Managed cross-functional assignments, achieving successful resolutions within scope and timeline.
• Cultivated strong relationships with internal teams to streamline collaboration and maximize outcomes.
• Contributed to internal initiatives aimed at developing and refining the project management methodology within the company. Avature's reputation as a market leader, serving 650+ global clients, underscores the impact of my contributions. My project management expertise and collaborative approach consistently drove successful outcomes in such a dynamic environment.
AvayaSenior Project Manager
Sep. 2020 - Oct. 2021Buenos Aires, ArgentinaManaged projects in the US, Canada, and Latin America by overseeing the individual tasks that move a project forward, providing a conduit for communication, and supporting customer satisfaction. Among the Project Manager responsibilities were:
• Conducting meetings to review project objectives, statements of work (SOW), and change control policy as well as to verify customer requirements and dates.
• Coordinating product delivery and performing inventory management for hardware and software that have been acquired directly as well as resolving any deficiencies in delivery.
• Determining, identifying and requesting project resources as well as developing and maintaining a project schedule.
• Confirming prerequisites are complete, providing oversight of activities and acting as a facilitator for issue resolution.
• Managing project changes and confirming the project deliverables are completed.
• Mentoring newly hired project managers and providing support to enhance internal processes within the company.
AvayaProject Manager
Oct. 2017 - Sep. 2020Buenos Aires, Argentina
Dell TechnologiesSales Engineer
Nov. 2015 - Dec. 2017Europe• Provided technical and consultative support to the sales and presales teams throughout the sales cycle in English, French, Italian, Spanish and German.
• Analyzed and developed technical quotations and configurations, including the product specifications and pricing.
• Built specific solutions for the full range of products and resolved technical issues when needed.
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