Troy Covington

Senior WMS Consultant @Ilion Consulting Firm LLC

✔️ ITBusiness Owner🧨 ConsultingSystem Analyst✨ Business OwnerTech SupportDatabase DeveloperBusiness AnalystAssociate

Troy Covington Senior HighJump Consultant Madison, WI • (901) 319.3748 https://www.linkedin.com/in/troycovington tcovington@ilionconsultingfirm.com Summary Subject matter expert within the HighJump realm specializing in supply chain and distribution, delivering complex solutions and projects both internally and for clients. Technical guru highly skilled in installing, configuring, and migrating systems, applications, and tools designed to meet bespoke needs and enhance processes. In-depth experience implementing, troubleshooting, and standardizing Körber and HighJump WMS’ predominantly within the commercial, federal, and financial sectors. Motivational project leader praised for empowering, coaching, and training teams, while outlining comprehensive plans and strategies.

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Work Background

Ilion Consulting Firm LLCOwner - Principal HighJump Consultant

Nov. 2019Waunakee, Wisconsin, United StatesSpearhead internal HighJump projects and deliver solutions to bespoke needs ranging in complexity; commended as first billable resource for HighJump projects. Engage with customers as consultant, gathering and translating requirements into recommendations and administering continuous support. Provision advice and guidance to teams and customers as Körber Warehouse Advantage (WA) subject matter expert (SME), including refining technical designs and calculating hour estimations. Boost team’s performance by delegating duties, providing motivation, and monitoring productivity as onsite representative. • Warehouse Management System (WMS) Implementations: Strategically plan for and integrate warehouse resources, enabling clients to collect data from physical warehouse, inventory, and materials. Conceptualize tailored strategies to effectively operate warehouse. • Reporting & Tool Development: Drive operational effectiveness, on behalf of customers, by architecting reports and tools that enhance utilization of HighJump tools. • Transformation: Revitalize operations by identifying strengths and areas in need of change prior to maximizing preferred work methods.

MacGregor PartnersTeam Lead

Jul. 2020 - Aug. 2022Milwaukee, Wisconsin, United StatesLead the Körber Warehouse Advantage side of the Körber practice. The role to motivate, give instruction and monitors performance of each team member. Assist with hour estimations, technical designs, and WA technical SME for client project engagements. Through face-to-face interactions with customers, this consultant position is responsible for WMS implementations, assisting customers to enhance their operations by identifying and optimizing their preferred work methods, and by developing reports/tools that enhance customer use of the HighJump tools, thereby enhancing their operations. As an on-site representative of MacGregor Partners, you will be backing up team leads and support the delivery of the solutions we have in place with our customers. The position will portray a positive and professional image of the company through appearance, excitement, engagement and compelling recommendations to customers.

MacGregor PartnersSenior Solutions Architect

Oct. 2019 - Jul. 2020Greater Milwaukee AreaThrough face-to-face interactions with customers, this consultant position is responsible for WMS implementations, assisting customers to enhance their operations by identifying and optimizing their preferred work methods, and by developing reports/tools that enhance customer use of the HighJump tools, thereby enhancing their operations. As an on-site representative of MacGregor Partners, you will be backing up team leads and support the delivery of the solutions we have in place with our customers. The position will portray a positive and professional image of the company through appearance, excitement, engagement and compelling recommendations to customers.

TeamSoft Inc.Senior Highjump Consultant

Dec. 2015 - Jan. 2020Janesville/Beloit, Wisconsin AreaFocus on HighJump Warehouse Advantage, the incumbent's responsibilities include functionally designing, technically configuring, integrating and installing HighJump's Warehouse Advantage for enVista clients. Lead functional and technical discussions with the client including integrating Warehouse Advantage to ERP and MHE systems. Also help coach enVista's supply chain consultants on HighJump Warehouse Advantage's functional capabilities and technical configuration using HighJump's tools. Perform the necessary analysis and consultation to identify business issues, solution requirements, and related benefits. Help aid in preparing and analyzing project plans and documentation. Works directly with clients to gather an understanding of their business needs and assists them in configuration and implementation of the software system. Works closely with team members to understand client needs.

enVistaSenior Consultant

Jan. 2014 - Dec. 2015TravelRole: HighJump Senior Consultant – Focus on HighJump Warehouse Advantage, the incumbent's responsibilities include functionally designing, technically configuring, integrating and installing HighJump's Warehouse Advantage for enVista clients. Lead functional and technical discussions with the client including integrating Warehouse Advantage to ERP and MHE systems. Also help coach enVista's supply chain consultants on HighJump Warehouse Advantage's functional capabilities and technical configuration using HighJump's tools. Perform the necessary analysis and consultation to identify business issues, solution requirements, and related benefits. Help aid in preparing and analyzing project plans and documentation. Works directly with clients to gather an understanding of their business needs and assists them in configuration and implementation of the software system. Works closely with team members to understand client needs.

gTeam FZ LLCSQL Server DBA US

Nov. 2013 - Jan. 2014RemoteCloud Import Database Team (November to January) This project was created to aid clients with the storage of their various databases in the cloud environment. The databases were loaded based on individual database company requirements. Role: Microsoft SQL Server DBA – Administered SQL Server installations. Performed backup and restore operations. Help created written scripts to perform routine database operations. Performed debug security and schema issues for database loads. Also create database documentation and schema scripts for the project. The command line was used to perform tasks in SQL Server via the PowerShell. Work was done on various database versions for several clients. Used Source control using SVN was accessed to load and retrieve sensitive files to aid in data retention.

Deloitte ConsultingAMS Project Associate 5

May. 2013 - Jan. 2014RemoteProject - P3_Pricing (May to Present) This is an internal project created by partners within the firm. This falls under Deloitte Analytics which is an approved priority initiative by the Executive Committee. Role: Microsoft SQL Server DBA - Created usernames and access for team members to use the development and production databases. Created databases, tables, and views store data for the project. Reviewed SQL queries to optimize them as needed. Also created jobs, alerts, and scheduled SSIS Packages in SQL Server Agent. Help with creating Data Flows for project Packages ran by SQL Server Agent in Microsoft Visual Studio. Help write T-SQL for team members to check data format for frontend application.

Deloitte ConsultingAMS Project Associate 5

Jun. 2010 - May. 2013RemoteProject - FDIC/DMS (June 2010 to May 2013) The client is a large financial institution that manages markets and liquidates assets from failed member institutions. As the manager of assets of failed institutions, the client is legally mandated to retain all electronic data for the failed institutions. The project involves assessing the failed institutions technology platforms to determine the data retention requirements for the client and extract data based on the retention policy. Data was retained from core banking system, loan servicing systems, loan origination systems, reporting platforms, financial systems, emails and file systems. Role: Conducted assessments of the technology landscape of failed financial institutions, performed the analysis, collection and migration of institution data for storage and reporting, wrote and executed SQL queries to extract failed financial institution data during the post-closing process of bank receivership. This data included loan origination, deposit origination and financial analysis information, developed scripts to automate the extraction of images and financial data from core banking applications, developed intellectual collateral for loan origination applications which provides a standardized process for capturing, migrating and documenting electronically stored financial data, and performed QA on project deliverables to ensure adherence to both client and Deloitte standards and quality.

Wetherill AssociatesWMS Systems Analyst

Sep. 2009 - Jun. 2010Wetherill maintains an extensive worldwide distribution network for the latest model rotating electrical alternators, starters and components. Designs new IT solutions to improve business efficiency and productivity for various departments in the warehouse. Works closely with management to examine existing business models and flows of data, discuss the findings with management, and design an appropriate improved IT solution. Outlines processes and designs new IT systems by specifying the system operations and the way data will be viewed by the user. Presents the design to management and after approval, works closely with the management, IT, and associate team to implement the solution. Works as primary liaison between management and IT. Uses TOAD query and Access 2007 to manipulate data for the optimization every department of the facility

ScanSourceWMS Systems Analyst

Jan. 2009 - Sep. 2009•Utilized KornShell Programming, Vi Editor, Unix Scripting, and UNIX as tools to help aid in the behind the scenes to make changes and improvements to the WMS Yantra suite needs. •Used SQL and PL/SQL to query against the Oracle Database to create Yantra functions for the warehouse associates and management to use for daily tasks. •Created reports and user friendly functions to help aid the warehouse users to do their various jobs faster and more efficiently. •Examples of UNIX script files created for Yantra: -NONPICMG function: Nonstandard Pick Management is a function created to aide Picking management in tracking nonstandard time for Pickers of the warehouse. This function allows management the ability to question suspicious times logged and the ability to change them. -NONPICK function: Nonstandard Pick function was created to automate the nonstandard time process for Pickers in an attempt to cut paper cost and misleading time tracking. Works hand in hand with NONPICMG. -MUNCHER function: This function was created due to the fact Yantra does not have the ability to record carrier shipping labels from a tethered scanner. This function trims off the leading and trailing digits to get the actual tracking numbers to update the record in Yantra Oracle tables. They hand to do this manually before this function. -SCUM function: This function was created to help the company save money due to the financial strain of the economy. ScanSource was buying labels that we use for internal tracking for packages shipping to various customers from an outside source. Created this function to produce the same label in-house to save the company $250,000 dollars a year.

ScanSourceJr. WMS Systems Analyst

Apr. 2007 - Dec. 2008•Administered WMS application software to conform functions to the business process needs of all ScanSource business units under the direction of the Yantra Application Manager. •Worked closely with the Yantra Application Manager, the Warehouse Manager, MIS, sales, and customer service staff, and frequently customer and client personnel in order to help define and implement workflow processes in the company’s WMS application that will accurately, efficiently, and timely support the business needs of the company. •Served as primary backup to the Yantra Applications Manager and serve as initial contact for questions and issues related to the WMS application. •Maintained users and user access to the WMS application. •Configured Yantra to use new functions for the continuation of Pick, Pack, and Shipping in our new facility. •Used SQL Plus and UNIX as tools to help aid in the behind the scenes to make changes and improvements to the WMS Yantra suite needs. • Handled support calls from the warehouse. - Level 2 Technical Support: Answer phone calls from warehouse management and associates to resolve issues or grant access to the Yantra Application functions. -Conveyor Support: Primary support of the conveyor system software called Sort Director by Dematic Corporation. See that the conveyor works properly mechanically, software, and communication between them. -On-call Support: Answer phones calls after normal working hours. Trouble-shoot critical order, inventory, and user error problems that may keep orders from shipping out the warehouse.

ScanSourcePOS Technician II

Nov. 2003 - Apr. 2007Performed Operating System imaging, cash register builds, loading RMS software; assemble card readers to the units, troubleshooting the registers, and program scanners: •Project Piccadilly Restaurants – For this project, built cash register from the bottom up, load image and set up network setting. •Project Wilco Hess Gas Stations – Lead technician on this project. Set up an internal network for each store. Built the registers and set up IP addresses, change computer name, set up a router to a class C network, and installed edge port switches to configure the scanners and pin pads. •Project Tommy Hilfiger – Project Manager and lead technician for this project. Oversaw orders for temporary employees for stores to ensure they are done in a timely fashion. Also, fixed any issues that the technician may have with the hardware and software.

ScanSourceTelephony Technician II

Nov. 2003 - Apr. 2007•Loaded operating systems, Televantage Software, Service Packs, other various software, and installing cards into servers. •Also built Intel servers from the ground up including system boards, hard drives, processors, memory, and CD-ROM drives. •Worked on Avaya MSS-H and MSS-S installing Red Hat Enterprise Linux ES “Avaya Modular Messaging Message Storage Server Software” to configure the logins and passwords for the system. •Performed backup testing on DVD-ram cartridge.

ScanSourceTelephony Technician I

Nov. 2002 - Nov. 2003Performed the duties of setting user rights, testing, bench registration and assembling AVAYA switches.

Talent ForceTelephony Technician I (Contract)

Jul. 2002 - Nov. 2002•Performed the duties of setting user rights, testing,bench registration and assembling AVAYA switches. •Loaded operating systems and installing cards into servers.

Talent ForceTelephony Technician

Jul. 2002 - Nov. 2002Performed the duties of setting user rights, testing, bench registration and assembling AVAYA switches. Loaded operating systems and installing cards into servers.

SBC DataImplementation Logistics Coordinator

May. 2001 - Jul. 2002Performed the duties of testing, imaging, and installing modules and memory into Switches, Chassis's, Routers, and Computers. Also worked with Alcatel, Cisco, Nortel, and Extreme Gear technologies basic configuration. Completed warehouse work with these various technologies as in Receiving, Packing, and Shipping.