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Work Background
Keen Decision SystemsSenior Account Director
May. 2025
Kantar XTELSr. Project Manager
Mar. 2023 - Dec. 2024United States
Savana, Inc.VP, Implementations
Mar. 2021 - Mar. 2023Malvern, Pennsylvania, United StatesDrives Savana client onboarding process
Manages a team of Implementation Analysts and Project Managers
Works with project managers and leads to develop and deploy project plans for Savana; and ensures on time delivery.
IRIConsultant, MMN (Mid-Market National) Client Services
May. 2019 - Mar. 2021Greater Philadelphia Area
IRIOperations Consultant, RSG Reporting Solutions Build Lead
Jul. 2015 - May. 2019Greater Philadelphia Area• Coached a team of analysts, actively mentoring, fostering skill development, cultivating leadership qualities and opportunities within the Design & Reporting area of IRi Worldwide. • Led IRi’s process optimization initiative “Consultative Subject Matter Expert” to improve client-facing interactions, build trust and develop knowledge and abilities of individual analysts.
• Led the development of a team newsletter to promote team brand across the organization. • Redesigned the team website to maintain relevance and utility.
• Envisioned and created a data input tool in Sharepoint to track and manage utilization, milestones and project statuses
• Created a Team Allocation Tracker by analyst in excel and Sharepoint to manage and maintain project load.
• Created a Sharepoint tool to request and track support from offshore teams.
• Created a Sharepoint tool to manage and view all extract requests in one location.
• Developed an Asana tool to manage and view Onboarding for an RSG Build Analyst. Also built in MS Planner
• Participated as Design and Reporting Consultant in configurations in various client ILD implementations.
• Actively planned and coached my team on skills development, implementation tactics and developing a cohesive and effective working partnership via “collaboration/POD” meetings and weekly 1-on-1 sessions with each team member.
• Conducted mid-year and yearly employee reviews, building a matrix which interpreted analyst skillset levels (A1-3) and managed On-Cycles. • Developed and managed a project tracker using Microsoft Planner as well as Asana.
Hello Health Inc.Implementation Specialist,
Nov. 2014 - Jul. 2015Quebec, Canada• Supports and leads the entire project life cycle, analyzing current and future state, configuration validation of SaaS software, testing, activation as well as staff and provider training in the use of the HelloHealth EHR application for small-scale, 1 to 12 provider practices throughout the USA. The role includes frequent travel to client locations for training and/or lives, 0-100% travel.
Children's Healthcare of AtlantaSr. Applications Analyst
Oct. 2013 - Nov. 2014atlanta, gaProvide Application (Epic Resolute PB for SBO) and Implementation support to Choa Atlanta user community Advocate for User changes or needs Coordinate and support user requests within IS&T
AwarepointSolutions Consultant
Jan. 2013 - Sep. 2013Charlotte, North Carolina Area• Configuration and delivery of Awarepoint awareAsset and awareSurgical RTLS/RFID solutions for large hospitals and medical centers • Presented configuration details to clients. Determined workflow analysis
• Validated client environments for accuracy and defects
• Defect analysis via scoping calls with client for development and ultimate presentation and rollout of solution
• Worked with graphics design team to create visual hospital floor layouts for the client environment.
AllscriptsMyWay EHR Implementation Consultant
Apr. 2011 - Jan. 2013NationwideA Six Sigma certified, Kaizen and lean manufacturing trained clinical and PM services consultant engaged in multiple practice implementation of Allscripts' MyWay product. Roles and Responsibilities: • Supports and leads the entire project life cycle, analyzing current and future state, configuration validation of SaaS software, testing, activation as well as staff and provider training in the use of the Windows based, MyWay EHR application for small-scale, 1 to 7 provider practices throughout the USA. The role includes frequent travel to client locations for training and/or lives, 0-100% travel.
• Determines milestones, reports metrics and progress to project manager, and documents all aspects of the implementation to the main PM database.
McKesson Provider TechnologiesSr. Implementation Consultant with McKesson Provider Technologies HERM
Aug. 2009 - Mar. 2011Works in a consulting capacity for (HzERM) Horizon Revenue Cycle Management product, which is a dynamic hospital information system designed to improve the registration process and improve cash flow. Supports the entire project life cycle, including current workflow analysis and future state assessment, functional testing, integrated testing, defect validation, and training of users before activation and during go-live. Provides post go-live support for clients with additional testing, defect correction, validation and reporting.
CBUR/Helen Adams RealtyReal Estate Broker / Realtor
Dec. 2006 - Feb. 2009North Carolina and South Carolina Licensed Residential Real Estate Broker with Helen Adams Realty. Quality Certified Residential, Neighborhood and Relocation Specialist who supported and walked clients through the process of purchasing and selling of residential real estate.
Schaeffler Group USAExport Sales Manager
Sep. 2000 - Aug. 2006
Messer+Eutectic CorporationExports Manager, National Pricing Coordinator
Jan. 1998 - Jan. 2000
Schaeffler Group USA CorporationExport Sales Operations Coordinator
Jan. 1994 - Jan. 1998
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