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Work Background
BEESSenior Product Manager
Apr. 2024 - Jul. 2024Campinas, São Paulo, BrazilAnchoring the Customer Identity value stream at BEES, my focus lies in enhancing user experience across 25 countries. The collective efforts of our product team have yielded a tangible increase in user retention and customer satisfaction. With competencies in strategy formulation and operational excellence, I leverage data-driven insights to continually refine user onboarding and login processes.
BEESSenior Product Manager
Nov. 2022 - Apr. 2024In my role as the Product Lead for the Checkout Squad at BEES, I lead a committed product team that manages the checkout procedures in our rapidly growing global market of 23 countries. My foremost responsibility is to deliver a smooth, swift, and effective checkout experience for our B2B clientele. I utilize data-based insights for strategic decision-making, ensuring our squad's strategy is in harmony with the overarching company goals. My focus on comprehensive order completion services enables me to provide an exceptional user experience, thus driving the company's growth and success.
VindiSenior Product Manager
Jul. 2022 - Nov. 2022São Paulo, BrasilAs the Product Manager for the Fraud Prevention & Risk Squad, I oversee a dedicated team that manages our comprehensive internal tool. This tool integrates all rules, profiles, and fraud prevention analyses, serving as a critical component of our company's ecosystem. My primary responsibilities include meticulous attention to onboarding validations, such as KYC & KYM, and proactive mitigation of potential risky transactions and fraud. I maintain a close relationship with key stakeholders in risk, compliance, and fraud prevention, leading a cross-functional team that includes two tech leaders, a product designer, and a quality assurance analyst. Together, we strategize and prioritize initiatives based on data-driven insights from our processes, ensuring the security and integrity of our platform.
EBANXProduct Manager
Jan. 2022 - Jun. 2022Curitiba, Paraná, BrasilAs the leader for the onboarding process of EBANX's digital bank account, my primary focus is on the prevention of Account Take Overs (ATOs) and potential fraudulent activities. I achieve this by implementing robust security measures within the onboarding workflow. I am proficient in managing regulatory, risk, compliance, and fraud prevention requirements, and excel in handling all aspects of the onboarding process—right from account creation to the first cash-in/out. In my role, I steer a cross-functional team, collaborating closely with a tech leader and a product designer. Together, we are committed to discovering and delivering valuable features that enhance user experience. By actively participating in the development and launch of these features, I ensure that our digital banking services remain secure, user-friendly, and in compliance with all relevant regulations.
EBANXAssociate Product Manager
Dec. 2020 - Jan. 2022Responsible for the expansion of a Brazilian wallet with international pre-paid credit card to Latin America, I was in charge of all the product cycle: from the price negotiations with possible providers to the first account/card/transaction made. I lead the cross-functional squad through the roadmap, owning the backlog and running its prioritization through agile methodologies on a daily basis.
EBANXExecutive Assistant & Project Manager
Aug. 2020 - Dec. 2020Curitiba, Paraná, BrazilResponsible for the implementation of LGPD guidelines on the B2C BU processes, I worked closely with the legal, compliance and regulatory teams, always aligning expectations and helping my team to achieve the goal of being 100% compliant.
EBANXExecutive Assistant to Chief Product Officer
Apr. 2020 - Aug. 2020Curitiba, Paraná, Brasil
Aker SolutionsExecutive Assistant & Member of the Data Protection Committee
Jan. 2020 - Apr. 2020São José dos Pinhais, Paraná, Brasil
Aker SolutionsExecutive Assistant to Subsea Manufacturing, Quality & HSSE
Jun. 2019 - Jan. 2020São José dos Pinhais, Paraná, Brazil
Ingredion IncorporatedExecutive Assistant to Managing Director
Nov. 2018 - Jun. 2019Greater Curitiba
EYExecutive Assistant to Compliance & Risk Management Executive Director
Nov. 2014 - Jun. 2017Curitiba e Região, Brasil
BMR Medical S.A.Executive Assistant To Chief Executive Officer
Apr. 2014 - Oct. 2014Greater Curitiba
Grupo BergersonExecutive Assistant To Chief Executive Officer
Jul. 2013 - Jan. 2014Curitiba, Paraná, Brazil
Nissan do BrasilExecutive Assistant to Purchasing Director
Nov. 2011 - Jun. 2013Greater Curitiba
Fundação Richard Hugh FiskEnglish Teacher
Apr. 2007 - Aug. 2022Curitiba e Região, BrasilTeacher of ESL.
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