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Work Background
Wise Technologies, LLC.Freelance Technical Consultant
Oct. 1999United States• Install and Maintain – Servers and Workstations in Data Centers and municipal and corporate environments. Windows 7, windows 10 and Windows 11
• Administration (Hardware and Software Troubleshooting), Active Directory, Router configuration, WiFi configuration, Cellular WAN, Office 365, Data Center Administration, Election Systems, IP Phone Systems, Internet of Things, Security Systems, remote systems (Zoom meetings and Remote Connectivity Support), SQL Databases Set Up and Maintain Scanners
• Recommended technology upgrades to improve client security.
• Troubleshot systems comprised of security alarms and Internet connectivity.
• Investigated system issues and implemented resolutions to reduce downtime.
• Researched and adopted new technologies to add value to existing offerings.
• Assessed business requirements to create focused solutions.
• Improved systems with the addition of new features and infrastructure.
• Developed diagrams to describe and lay out logical operational steps.
• Enhanced and reconstructed computer systems to increase efficiency.
• Installed system updates to address vulnerabilities and reduce security issues.
• Organized system operating procedures to strengthen controls.
• Analyzed client business processes to propose optimal software applications for unique requirements.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions using ticketing systems.
• Document Imaging, Web Site Development, Graphics Design, Video Editing, Webinar Management, Vending Machine Maintenance, Internet Marketing/Research, Application Programming, Hardware Support, Corporate training, and technical documentation.
• Recommended technology upgrades to improve client security.
• Troubleshot systems comprised of security alarms and Internet connectivity.
Matrix ImagingSenior Technical Consultant
Aug. 1998 - Oct. 1999United StatesDocument Imaging, Recruit and Manager Technicians, Install and Maintain – windows NT/2000/2003 Server and windows 95/98/2000/XP Clients, SQL Databases Set Up and Maintain Scanners, WAN Installation, Web Site Development, Application Programming, Hardware Support, Corporate training and technical documentation.
Brach Tech Data / SPX CorporationComputer System Administrator/Computer Systems Engineer
May. 1994 - Aug. 1998United StatesComputer System Administrator/Computer Systems Engineer – Corporate Technical Trainer, Recruit and Manager Technicians, Maintained 2 windows NT 4.0 file servers and 1 Unix (SPARC 20) file server and 1 MAC File Server, 100 Windows 95/98 Windows Clients 8 Unix clients, 12 Complexity MAC clients, Application Programming, Hardware Support, Corporate training and technical documentation.
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