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The SAM FoundationExecutive Director/HR
Apr. 2023 - Nov. 2023Responsible for overseeing the foundations strategic vision and leading business decisions to drive organizational growth.
The SAM FoundationExecutive/HR Administrator
Aug. 2022 - Apr. 2023United StatesResponsible for handling the daily administrative tasks for the foundation. I was also charged with creating organizational processes, procedures and documentation for areas including but not limited to Human Resources, Operations, Strategic Planning and Fundraising.
Dunn PaperHuman Resources Manager
Dec. 2019 - Jun. 2020Alpharetta, GeorgiaAs an HR Manager for Dunn Paper my overall objective was to maximize company results by leading and delivering key HR processes and programs including People Strategy, Workforce Planning, Succession planning, Employee Relations, Performance Management and HR process improvement initiatives. • Coach senior leaders regarding leadership, communications, and other sensitive topics.
• Manage employee relations investigations
• Key contributor to MS Mill strategic plans and objectives
• Deliver functional and organization-wide HR programs and initiatives
• Lead the development and execution of the functional people strategy that responds to the specific mill needs.
ANDRITZ, INC HR Business Partner
Mar. 2018 - Dec. 2019Alpharetta, GAAs the HR Business Partner I am an influential people partner, advising clients in one or more key priorities and initiatives. I play a key role in developing and implementing the HR strategy and programs in support of short-term business goals with the overall goal of attracting, retaining, and developing the best talent. -Leader and partner to team relating to HR topics and organizational design with the Regional North America team for ANDRITZ APO.
-Design and develop on-boarding and soft skill training to create successful placement of talent into customer specific sites.
-Manage the engagement process (survey, results presentation, action plans).
-Alignment and execution of core HR processes already developed in addition to creation of new process to fit the demands of the growing business.
-Responsible for the recruitment strategy and roadmap to support the exponential future growth.
Andritz, IncRecruiting Coordinator
Jul. 2017 - Mar. 2018Alpharetta, GeorgiaProvide full life cycle recruitment for ANDRITZ Inc. APO Division and influence overall hiring process to achieve a positive candidate experience, quality hires and timeliness of Service Level Agreements
• Create, implement and maintain effective and efficient recruitment strategies to acquire top talent, including diverse and military job seekers
• Provide key metrics to HRBP, Regional and Global Business Leadership on ANDRITZ Inc. APO talent acquisition activities, results and talent markets.
NorthPoint Search GroupRecruiting Manager
Apr. 2017 - Jul. 2017Atlanta, GeorgiaDeliver full lifecycle recruiting expertise and consulting for full-time, non-exempt roles. -Manage full cycle recruiting process utilizing company's applicant tracking system. Manage the recruitment strategy for multiple openings, from the initial research and planning phase, to candidate identification, assessment and presentations.
-Build talent pipeline through various recruitment methods such as web-based tools, community centers, job fairs and collaborations with local resources.
-Identify qualified candidates for open positions by reviewing applications/resumes and use independent judgement to determine top talent selected to proceed in the process.
-Conduct initial phone interviews, use independent judgement to make recommendations to hiring managers for in-person interviews.
-Develop relationships with multiple hiring managers to serve as the subject matter expert for specialized talent acquisition needs.
Worked with the appropriate hiring manager to define the specifics of the hiring requirements, set a proposed schedule for the interviewing f candidates for the opening.
The Enclave GroupBusiness Development Account Manager
Aug. 2015 - Sep. 2016Greater Atlanta AreaResponsible for new business development and recruiting for accounts. -Interfaced with clients requiring staffing services to determine number of hires, salary, positions and job descriptions permanent employee placement.
-Sourced resumes to select the best, most qualified candidates, interviewed candidates to better assess qualifications and ascertain personality, personal character and work ethic.
-Validated applicants' references and communicated with previous employers to qualify capabilities and verify work history.
-Followed up with clients to evaluate employee performance and client satisfaction.
AflacBroker Account Executive
Jun. 2012 - Jul. 2014Greater Atlanta AreaBuilt and developed an Account Management team responsible for national client relationship management. Assisted in the successful rebranding of Aflac as a premier vendor in the Employee Benefits Consultant marketplace. -Cultivated a team of six Account Managers. Developed Personnel, motivated staff to improve production and services.
-Directed marketing efforts to promote visibility and introduce new products.
-Analyzed complex situations, designed practical solutions, and implemented cost-effective plans.
-Advised internal and external partners in areas related to acquisition, implementations, servicing and billing of new and existing accounts. Provided assistance to businesses seeking to supplement existing benefit plans.
-Fielded and resolved client concerns in areas related to implementation, servicing and billing. Consistently maintained a high-standard performance record via exceptional service, follow through and specific attention to detail.
MetLifeINSTITUTIONAL SALES / CLIENT EXECUTIVE
Jan. 1999 - Nov. 2009Developed and nurtured client relationships. Accomplished client consultant utilizing communication skills to understand client needs and provide a solution. -Developed Broker/Consultant relationships leading to increased revenue through additional products sold to mutual clients that resulted in higher revenue and profits for the company.
-Collaborated with clients in identifying and understanding product and service needs in an effort to improve employee retention through enhanced employee benefits and increased revenue to the company. Averaged $6.3M in adding new non-medical premium for 5 consecutive years.
-Created and lead cross functional teams responsible for identifying the root case of client complaints and developing solutions to resolve those complaints resulting in improved customer satisfaction and higher retention. Retained 98% of clients.
-Designed Power point presentations to be used in client meetings to enhance customer knowledge and company awareness of products and services.
-Interpreted contracts, policies and procedures for each individual client, eliminating misunderstanding and maintaining high levels of customer satisfaction.
-Identified and coordinated all activities in the execution of new clients, to guarantee the timely implementation of products and services on the due date resulting in higher employee satisfaction.
UnumSALES EXECUTIVE
Jan. 1997 - Jan. 1999Met and exceeded all annual sales goals and quotas.
Developed and delivered successful product presentations.
Utilized exceptional interpersonal skills to successfully negotiate rates with underwriters.
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