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United States
Work Background
VP Innovation Management Services
EzassiVP Innovation Management Services
Apr. 2023Ponte Vedra Beach, Florida, United StatesAs a VP of Innovation Management Services, I am responsible for leading and managing the innovation efforts for all of our customers, with the goal of driving growth, competitiveness, and long-term success. My effort plays a critical role in developing and implementing our customer's innovation strategies as well as product development. My role must be able to respond to changing needs across various business verticals to identify and prioritize impactful opportunities. Some of my responsibilities but not limited to are. Presenting perspectives and approaches to tell, objective insights and stories that can be interpreted across diverse technical and non-technical audiences. Developing and implementing an innovation strategy that aligns with the company's overall business strategy and objectives. Engage internal and external customers worldwide to uncover pain points and unmet needs and translate them into actionable business recommendations. Technology Scouting & Research assessment, Identifying new business opportunities and potential markets for innovation, based on industry trends and market research. Responsible for actively sourcing new technology partners, startups, universities, research labs, subject matter experts, and manufacturers and assessing their capabilities, making sure they are in alignment with current and future technology roadmaps. Working and collaborating with a Cross-functional team, including innovation managers, and research and development specialists. Building and maintaining relationships with external partners, including universities, research institutions, and startups, to stay abreast of new technologies and trends. Collaborating with other executives and departments within the organization to integrate innovation into core business processes and functions. Measuring and reporting on the success of innovation initiatives and identifying opportunities for improvement.
Head of Technology Scouting
EzassiHead of Technology Scouting
Sep. 2018 - Apr. 2023Ponte Vedra Beach, FloridaResponsible for actively sourcing new technology partners, startups, universities, research labs, subject matter experts, and manufacturers and assessing their capabilities, making sure they in alignment with current and future technology roadmaps. My role requires an in-depth technology due-diligence analysis on these potential solutions and based on my recommendation companies make decisions on how these solutions fit within their business strategy. I oversee all internal and external relationships from maintaining partnerships with subject matter experts (SMEs), startups, universities and research labs to all client-facing activities.
Innovation Scouting  & Client Success Manager
EzassiInnovation Scouting & Client Success Manager
Mar. 2017 - Sep. 2018Ponte Vedra Beach, FLOur innovation management software platform houses an intuitive user interface that allows for internal and external innovation within enterprise level organizations. The eZassi solution gives clients the ability to scout for incremental and disruptive ideas inside and/or outside company walls, safely. Find qualified, innovative solutions for all your innovation challenges, whether it involves uncovering subject matter experts and technologies for a technical solution or, to improve how you manage, sustain, engage and analyze your innovation process today — speeding up your time-to-innovate.
Co-Owner
CAC - Children's Art ClassesCo-Owner
Apr. 2023Greenville, South Carolina, United StatesIf you’ve been searching for art classes for kids near Greenville, SC, you can rest assured that you’ll find the perfect option to tap into your child’s creativity. We offer classes for children as young as three years old, covering more than 40 varieties of art, making our art programs the ideal solution for children who are interested in developing their art skills, along with homeschooling parents who want to provide their children with access to an arts curriculum. Our nine-month programs will help your child develop their skills and determine if they have a passion for art. As you explore our children’s art classes in South Carolina, you will find we offer an amazing curriculum filled with engaging activities that encourage children to tap into their creativity and explore the arts in new ways. Art classes for kids will keep your children thinking and teach them something new they can carry with them throughout their lives. We invite you to find the best art programs for kids, whether you want to get your young one started in the arts or want to find a way to help older children expand their horizons. We’re dedicated to providing the quality instruction your child needs with the freedom to let their imagination soar. In addition to our regular art classes for children of all ages, we also host summer workshops, birthday parties, and homeschool and co-op programs to meet all of your needs.
Founder and CEO
uConnectHomeFounder and CEO
Apr. 2014 - Jan. 2019Jacksonville, Florida AreauConnectHome is a social media platform that connects residents with each other in multifamily living. Our goal is to bring residents together, creating a friendly and safe environment while enhancing their quality of living and adding value to the community.
Business Development and Product Management
Financial Dimensions, Inc.Business Development and Product Management
Sep. 2016 - Oct. 20177025 Clairton Road West Mifflin, PA 15122We have the technology, and automation, however FDI’s success is measured by a proven method of customer service. (We communicate and pick up the phone) Financial Dimensions offers hands on National, Regional and Local services as your AMC. FDI enjoys a “staff of certified chief appraisal reviewers” located around the country to provide our clients with “local knowledge”. This assures you a QC process that expedites your files in a consistent and accurate manner. Our addition of the California office has duplicated the philosophy and brought together a dedicated team devoted to the collaborative efforts of your company’s success. Financial Dimensions has a national presence as your AMC along with: Residential and Commercial Appraisals, Credit Reporting, Title and Settlement, Property Searches, Public Records, Liens Releases, and Assignments, Document Retrieval, Document Recording, Flood, and Post Closing Review. We offer our proprietary platform called “Agility” which is 100% customizable and scalable; it is a solution based platform to meet your needs and simplify the process. Our product line includes both residential and commercial, appraisals, reviews, retrospective analytics, AVMs, QC tools, and much more. You have 24 hour online customer service and live support from 8am to 8pm PST Monday thru Saturday. Call me to let your problems become our solutions.
Director Of Business Development
InHouse, IncDirector Of Business Development
Jan. 2016 - Jun. 2016Ponte Vedra BeachInHouse, Inc. is a technology based financial services company with two lines of business: Solutions and Connexions. Solutions is a nationwide appraisal management company (AMC). We support mid-tier lenders nationwide, enabling them to outsource the ordering and completion of residential appraisals. Connexions is a cloud based technology platform that provides the tools to manage the appraisal process internally utilizing a limitless number of appraisers and appraisal management companies (AMCs) while maintaining a single system of record for all orders. InHouse prides itself on having mortgage and appraisal experts who truly understand the needs of our lenders. Whether these professionals are InHouse or a business partner it is the combination of this industry specific knowledge that continues to allow us to provide exceptional customer care and improved processes. We work hard to make it work for you! The company primarily serves mortgage lenders (banks, non-banks, thrifts, credit unions and brokers), and mortgage service companies.
Operations Manager
InHouse, IncOperations Manager
Apr. 2014 - Jan. 2016Ponte Vedra Beach, FLInHouse, Inc. is a technology based financial services company. We have two lines of business: Solutions and Connexions. Solutions is a nationwide appraisal management company (AMC). We support mid-tier lenders nationwide, enabling them to outsource the ordering and completion of residential appraisals. Connexions is a cloud based technology platform that provides the tools to manage the appraisal process internally utilizing a limitless number of appraisers and appraisal management companies (AMCs) while maintaining a single system of record for all orders. InHouse prides itself on having mortgage and appraisal experts who truly understand the needs of our lenders. Whether these professionals are InHouse or a business partner it is the combination of this industry specific knowledge that continues to allow us to provide exceptional customer care and improved processes. We work hard to make it work for you! The company primarily serves mortgage lenders (banks, non-banks, thrifts, credit unions and brokers), and mortgage service companies. • Exceeded operational quality every quarter. Increased market share with largest client by 30-35% through streamlining our customer service process, and working with sales rep, building relationships with multiple customer branches. • Monitored customer analytics and proposed best practice solutions to maintain and improve SLA’s. • Handled all escalated appraisal issues with customers and maintained 98% client retention. • Used “Lean” principles that lowered operational overhead and bottom-line by 25% in 6 months. • Project manager for sales and operations. • Presented monthly operational reports to Executive Team that showed touches per file, turnaround time and quality of service. Improved in all aspects 6 months in a row.
Sales and Marketing Consultant
Appreciation EventsSales and Marketing Consultant
Jun. 2011 - Aug. 2014Jacksonville, Florida AreaHired as a sales consultant for Appreciation Events Implemented client-marketing strategy from production to sales and beyond. Work closely with client to design promotional piece, assist in production and implement product placement in our corporate events. New business development with sports and entertainment venues within FL and GA. Partnered up with business such as Atlanta Braves, Florida Marlins, Jacksonville Giants, Hilton Hotels and many other fortune 500 companies. • Client acquisition and management. Grass roots; lead generation, cold calling business-to-business marketing. • Partnered up with local and national business accounts. • Grew client base 40% each year.
President/Owner
Jax-{Appreciations}President/Owner
Sep. 2008 - Aug. 2014Jacksonville, Florida AreaJax-Appreciations services and manage over 400 local companies in handling employee appreciations, benefits, fundraising, and incentive programs. Jax-Appreciation works directly with HR, Benefit Coordinators, Auxiliary, Property Management, VP's & Presidents in offering these services to their employees. The program is FREE to the companies and the employees love it! Companies continue to implement the program twice a year for their employees! Implemented the program to companies such as Web.com, LPS, Fidelity, Liberty Properties, Kemper Preferred, Bank of America, JEA, Merrill Lynch, Ally Financial, Shand's Hospital, St. Vincent's, Memorial Hospital, etc. • Managed 40 Sales Representatives (inside and outside), 2 Human Resource Assistants and 2 Sr. Level Management positions. • Oversaw day-to-day operations. Decision-making, inventory management, P&L, human resources, customer service, sales training and management. • Negotiated partnerships with professional sports teams, local and national entertainment venues and large hospitality chains. • Worked closely with B and C level executives with in fortune 500 companies. • Managed a portfolio of over 400 clients. Customer relationship management, with companies such as: Aetna, Bank of America, Web.com, Allstate, Fidelity, PHH Mortgage, Anheuser Busch, One Call Care Management and Ally Financial. • Lowered overhead by 10% and increased profit margins by 5% each and every year. • Lead sales team to increase sales at least 40% each year.

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