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Work Background
AgilysysVice President & Managing Director, Asia Pacific
Oct. 2023SingaporeProviding strategic leadership, overseeing and managing diverse business functions to guide sales, finance, support, and product development teams in achieving our goals in the Asia-Pacific region. Dedicated to delivering overall strategy, effective management, and driving regional success for the global organization.
AgilysysRegional Director South Asia/Australia & New Zealand
Feb. 2022 - Sep. 2023SingaporeLeading the revenue-generating and ongoing account management activities for all verticals across South Asia, Australia & NZ.
WHLHead of Asia Pacific
Jan. 2020 - May. 2021Brisbane, Queensland, AustraliaLed the growth of hotel supply and B2B sales across the APAC region. WHL is a leading Global Wholesaler of 50,000+ Hotels across the globe, to the Travel Industry, via online and XML connectivity.
The ENTERTAINERGeneral Manager Travel
Jan. 2018 - Dec. 2019United Arab EmiratesHead of the Travel Division of the company. Major Achievements:
• Owner of the conception and creation of the Entertainer Getaways booking platform.
• Drove the growth and distribution of the Entertainer GO platform with partners such as Emirates, VISA, Travelex etc... Main Responsibilities:
• Recruit, mentor and oversee the Global Travel Team across the Middle East and Asia.
• Manage relationships with key strategic supply and distribution partners.
• Manage the Travel department P&L Entertainer Travel offers two products: Entertainer GO, our in-destination app offering instantly bookable tours & attractions, guide books, itinerary planner and 2-for-1 dining and relaxation offers globally. Entertainer Getaways provides a highly effective sales and marketing partnership and distribution channel for direct and third-party contracted hotels worldwide, to reach a closed user membership group of affluent and travel orientated expatriates, working and living in the Middle East, Africa, Europe and Asian Markets.
Peakwork AGVice President Global Sales
May. 2016 - Dec. 2017SingaporeResponsible for the expansion of the Sales division and solution sales growth globally. Major Achievements:
• Established new Global Sales Department.
• Recruitment of Regional Sales Heads and Sales Managers in APAC, The Americas and EMEA. • Signed major deals with international companies, which increased company revenue by 15% Main Responsibilities:
• Recruit, mentor and oversee the Global Sales Team.
• Manage C-Level relationships with Key Strategic Partners.
• Report global sales results to the Board of Directors. Peakwork is a leading travel technology distribution provider to airlines, tour operators, hotels, travel agents and bed-banks.
ORBITZHead of Asia Pacific, Orbitz Partner Network
May. 2011 - May. 2016Singapore and Brisbane, AustraliaReporting to the President of Orbitz Partner Network, this position was responsible for leading the Distribution business in Asia Pacific, providing Travel software and solutions. Setting the overall strategy, execution, and prioritization for this region. This position lead and oversaw the business development and account management teams responsible for growing partnerships and profitability of the business unit.
Tourico HolidaysVice President - Asia Pacific
Jan. 2009 - Dec. 2011Brisbane, AustraliaReporting to the Chief Sales and Marketing Executive and the Global Senior Vice President of Product, this position was primarily responsible for the overall development and performance of a large geographical region of hotel and ancillary product and sales lines. This role oversaw a team of territory specific product and sales directors, managers and support staff to ensure an aggressive growth strategy, implementation and delivery in line with the company’s goals and targets. Achievements:
• Growth of 43% in Sales from Asia Pacific region 2010 vs. 2009
• Growth of 32% in Products sold within Asia Pacific region 2010 vs. 2009
• Implementation of business unit strategy • Restructure of the Product Development and Sales Teams, implementing a region–based reporting structure
• Hired, trained and mentored new product and sales team members
• Established strong base of tourism partners in the primary markets of Asia Pacific as the corporate strategy grows
Ignite Travel Group (previously RewardsCorp)Product Development
Jan. 2008 - Dec. 2009Gold Coast, AustraliaReporting to the Chief Operating Officer, this position was primarily responsible for the management of the Resort and Hotel product for RewardsCorp. This management position was accountable for the development of the business unit, and working closely with the management team to develop and implement a defined product strategy. In this role, it was vital to ensure the product development team was researching, sourcing, negotiating and contracting with tourism and non tourism product suppliers in the Asia Pacific Region. Once a product partner was contracted then the effective packaging, pricing and promotion of product was required, with ongoing communication to internal and external stakeholders. This business unit played a major role in RewardsCorp’s strategy in that the products contracted acted as the reward component to the marketing programs. Desirable product, packaging and communication drove the company’s “redemption and reward” attributes, two of the core components of the RewardsCorp business. Achievements:
• Development of “Product Development” business unit strategy
• Implementation of business unit strategy • Established strong base of tourism partners in the primary markets and other regions as the corporate strategy grows
• Hired, trained and mentored new product team members
• Secured Accor Group Dynamic Rate contracts for New Zealand and Fiji
Destinations of the WorldBusiness Development Manager - APAC
Jan. 2007 - Dec. 2008Brisbane and Sydney, AustraliaReporting to the General Manager Asia Pacific, this position concentrated on strategically developing the Oceania region of the business in alignment with the company’s business strategies and leading the advancement of the strategic direction with the support of the General Manager APAC. The role was also responsible for the primary management of operations with a focus on Product and Sales development and development & management of sales and product business in alignment with the business strategies to meet or exceeding agreed sales and product targets. Achievements:
• Managed sales and contracting teams in Australia, Fiji, New Zealand, Polynesian Islands, China, Hong Kong, Japan, Macau, Philippines.
• Planned, developed & managed the financial business plan, business strategy, product, sales, & operations plans for the business.
• Recruited, developed and retained staff.
• Developed Sales Plan and Strategy for Sales Team.
• Assisted in creation & implementation of Domestic Program Launch.
Tanshera Pty LtdDirector
Jan. 2004 - Dec. 2007Brisbane, AustraliaOwner of my own concrete distribution company - subcontracted to Readymix. Managed day to day operation, cash-flow, maintenance, staff, taxes, superannuation etc...
Wotif.comManager - Product Development
Jan. 2002 - Dec. 2004Brisbane, AustraliaReporting to the General Manager, this role had the responsibility of overseeing a team of Regional Market Managers, growing relationships between the company and the accommodation providers. Achievements:
• Grew and managed growth of rookie team into Regional Product Managers.
• Negotiated IHG & Accor Groups contracts for the business.
• Created and initiated Wotif.com Supplier Seminar Program.
• Managed all group level hotel negotiations.
Palazzo VersaceBusiness Development Manager - Leisure
Jan. 2000 - Dec. 2002Gold Coast, AustraliaManaged the distribution of hotel inventory and rates via online, wholesalers and inbound operators. Also managed the e-commerce strategy for the hotel and oversaw the creation and build of the first Palazzo Versace website. Involved in all budgeting and forecasting for the leisure segment of the hotel.
Sunlover HolidaysMarketing Analyst
Jan. 1995 - Dec. 2000Brisbane, AustraliaResponsible for reporting and analysis of market data and trends for Sunlover Holidays Marketing Department. Also oversaw the project of identifying and highlighting preferred travel agents within the Sunlover reservations system of the time (ATLAS 2000).
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