NBN Co LimitedLead Agile Business Analyst
Oct. 2010 - Mar. 2016North SydneyAs Product Owner, I delivered operating model, core workflow and data management system to facilitate deployment of high-speed fibre networks to new estates and apartment buildings, scaling up from three staff members to 400 within three years. Liaised with executive stakeholders to understand and prioritise requirements. Created user stories and system road maps with one-year timeframes to secure funding and resources. Ensured backlog of change requests and new features aligned with business objectives. Guided projects according to Scrum methods and Agile development principles. * Turned around challenged operations, increasing rate of on-time delivery from 10% to over 90% in three years while enhancing stability and reliability of processes. * Made integral contribution to Property Development Industry’s recognition of NBN as “best in breed” utility supplier across Australia for new developments. As Lead Business Analyst, I orchestrated analysis and design of system and process changes supporting introduction of developer co-contribution to cost of deployment for new estates and buildings. * Paved way for system implementation within four months to meet government deadline. * Awarded CEO’s quarterly award for significantly increasing revenue (system issued 100+ invoices per week, delivering new revenue of $60 million per year by 2017).