LeVine, Ehrman & Horberg, Ltd. Technical Support Analyst
Apr. 2014 - Jun. 2018Tinley Park IllinoisResponsible for all IT related tasks onsite, including support of desktops, laptops, and smart phones
Responsible for installation, configuration, and troubleshooting of both commercial and proprietary software including Microsoft Office 2010 – Office 365, Server 2012, and Windows 7 and 10
Installed and troubleshot all back end hardware including Cisco Routers, HP Switches, and ISP connections including T-3, cable, and fiber optic