Greg Ortiz is a self-employed Help Desk Analyst who provides exceptional technical support and customer service. His strong analytical skills and problem-solving capabilities enable him to diagnose and troubleshoot technical issues efficiently. He excels in communicating complex technical information to non-technical users. Greg's experience includes setting up hardware, installing and updating software, maintaining networks and servers, and protecting data from cyber threats. His commitment to continuous learning and adaptation to new technologies ensures he stays updated with the latest industry trends.More...