Joshua Gray

Regional Manager @Capitol Bridge LLC

Real EstateTyping SpecialistData Entry SpecialistData EntryCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportClient Relations SpecialistCustomer Success ManagerHelp Desk SupportCustomer ServiceTechnical Support AgentCall Center TrainerCall Center SupervisorAppointment SetterCustomer Support RepresentativeCall CenterAthleteCoachFounderAdvisorTraderFinancial AnalystManaging Partner🏐 SportsFinanceBusiness OwnerStartup FounderInvestor & VC

Driven transformative leader with over 15 years of experience in managing customer and client relationships in call center and brokerage settings. Expertise in customer experience management, process improvement, and account management. Proven leadership skills that guide teams towards the achievement of service benchmarks and strengthen relationships with high-net-worth clients. Success in generating detailed reports for executive management to facilitate organizational decision-making and positively influence business decisions. Seeking to take the next career step in a challenging position that offers opportunities for personal and professional development.

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