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Work Background
MHAO (Mohamed Hareb Al Otaiba) GroupTraining Manager
May. 2024Dubai, United Arab EmiratesIn my role as Training Manager at MHAO, I am responsible for overseeing and implementing comprehensive training programs across three key entities within our organization. We are developing an innovative Training Academy designed to enhance our team's skills and knowledge, driving our company's growth and market position. Key responsibilities include:
-Designing and delivering training initiatives that align with organizational goals
-Facilitating continuous learning and professional development opportunities
-Assessing training needs and measuring the effectiveness of programs
-Promoting a culture of excellence and innovation within the workforce
-Supporting employees in their career growth and development
IQUAD Learning SolutionsClient Success Manager
Sep. 2022 - Oct. 2023Beirut, LebanonImplemented Educational Programs: Successfully led the implementation of multiple educational programs, collaborating closely with stakeholders to ensure smooth and effective execution. Contributed to Service Design and Product Development: Played a key role in service design and product development initiatives, customizing offerings to meet the unique needs of clients. Facilitated Skill Development: Created bespoke learning solutions that facilitated skill development and growth, carefully curating and aligning content with targeted learning objectives. Oversaw Instructional Design: Managed the instructional design process, upholding rigorous quality standards to deliver high-caliber learning materials. Supported Client L&D Strategies: Provided essential support to clients in crafting robust Learning and Development (L&D) strategies, aimed at fostering organizational growth. Built Strategic Partnerships: Formed strategic partnerships with regional stakeholders, ensuring the delivery of scalable solutions that aligned with broader organizational objectives.
Ceres ConsultingLearning and Development Manager
Jan. 2022Beirut, Beirut Governorate, LebanonDesigned and Delivered Training Programs: Developed and launched over 20 comprehensive training modules, directly enhancing employee performance within one year. Implemented Learning Initiatives: Successfully executed more than 15 learning initiatives, achieving high completion rates and participant satisfaction, fully aligned with the company's strategic goals. Evaluated Program Effectiveness: Utilized strategic metrics to assess training effectiveness, leading to significant improvements in post-training productivity and employee retention rates. Managed Budgets Efficiently: Managed training budgets effectively, delivering top-tier training solutions within financial parameters, resulting in annual cost savings. Researched and Innovated Learning Strategies: Conducted extensive industry research to identify best practices, leading to the implementation of innovative learning strategies and dynamic talent programs. Utilized methodologies such as ADDIE and Kirkpatrick, tailored to meet specific organizational goals, which resulted in marked improvements in training effectiveness.
Azadea GroupRegional Talent Performance Specialist
Sep. 2021 - Sep. 2022Beirut, LebanonExpert HR Guidance: Managing the role across 13 countries, providing expert guidance to employees and managers to ensure the effective implementation of HR policies. Conducted Objective Reviews and Exit Interviews: Led Objective Review meetings and exit interviews, gathering valuable feedback and insights to inform HR strategies and improve employee satisfaction. Created Performance Development Plans: Developed comprehensive performance development plans and supervised performance reviews, fostering employee growth and enhancing performance management processes. Identified High-Potential Employees: Identified high-potential employees and organized assessment centers to support talent development and succession planning. Conducted HR Metrics Studies: Conducted seasonal studies on HR metrics, using data-driven insights to develop and implement actionable strategies for continuous improvement.
TALACORegional Learning & Development Specialist
Oct. 2020 - Sep. 2021Inspirational Leadership: Provided inspirational leadership to foster team motivation and development, effectively guiding and mentoring team members to achieve their full potential. Designed and Delivered Training Programs: Developed and delivered internal training programs that enhanced employee skills and knowledge, contributing to overall team performance. Reviewed Operating Models and Workforce Planning: Conducted thorough reviews of operating models and workforce planning strategies, identifying areas for improvement and implementing effective changes. Enhanced Existing Policies: Assessed existing policies and implemented enhancements to ensure they met organizational needs and supported business objectives. Implemented Disciplinary Actions: Applied disciplinary actions in accordance with organizational policies, maintaining a fair and consistent approach to employee relations. Collaborated on Performance Management: Worked closely with Group HR to implement the Annual Performance Management cycle, ensuring a comprehensive and effective evaluation process across the organization
Monday StudioRetail Sales Manager
Oct. 2019 - Oct. 2020Verdun
ABC salTraining and Development Specialist
Oct. 2017 - Oct. 2019Ashrafiyeh
ABC salSales Team Lead
Nov. 2015 - Jul. 2018Beirut, Lebanon
ABC salBrand Representative
Nov. 2012 - Nov. 2015AshrafiyehEmployee of the Year 2016
Employee of the quarter in Quarter 2/2014-2016
Trained with Phi Management Group
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