Alma Mediapartners OyCustomer Service Assistant
Dec. 2008 - Mar. 2018Tampere, West and Inner Finland, FinlandI was in charge of all the responsibilities of customer support such as solving some technical issues, helping with various questions, invoicing, creating monthly newsletters, conducting technical testing of Autotalli.com service, keeping CRM system up to date, helping the sales team with reports, helping the marketing team with Facebook updates and creating visual elements. I was also in charge of creating banners for our customers, visualizing and creating content for the newsletters, and being a part in creating ”Liikkuvuus” section to Autotalli's website. My job description was very broad and I was very lucky to get to see and experience many projects and situations during my time on this job!