John Ball - Sr. Investigator, Client Confidential

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Work Background

HCLTechDeputy General Manager (E5) - Senior Investigator

Jul. 2020GlobalIn my role as a Deputy General Manager (E5) - Senior Investigator, my primary responsibility was to establish and supervise a team of eight civil digital forensics investigators. This team was dedicated to conducting investigations into suspected employee misconduct on HCL client accounts. I took great care in implementing rigorous investigation protocols based on NIST and ICS guidelines, ensuring that our approach remained impartial and based on factual evidence.

Scottsville Police DeptReserve Police Officer - sUAS Aviation Support & IT

Jan. 2018Virginia, United StatesIn my capacity as a sworn reserve law enforcement officer in the Commonwealth of Virginia, my main responsibilities revolve around ensuring the safety and well-being of the residents of Scottsville, Virginia, as well as the surrounding counties of Albemarle and Fluvanna. I fulfill these duties by carrying out two key functions within the Scottsville Police Department. Firstly, I am entrusted with the management of various technological systems such as Ubiquiti Unifi networking gear, Meraki MDM, Windows ADDS, ADFS, Azure SSO, Motorola in-car and body-worn cameras, and Getac patrol laptops. Secondly, I provide crucial support to our officers through the utilization of Part 107 drones (sUAS) during activities such as pre-warrant service, search and rescue operations, traffic control, and investigations. Throughout these operations, I ensure strict adherence to the laws set forth by the Commonwealth regarding the use of drones in law enforcement activities.

IMB (International Mission Board)Director, Information Security

May. 2020 - Jul. 2020Richmond, Virginia, United StatesAs the Information Security Director, I oversaw a team of cybersecurity professionals responsible for information security, intelligence gathering, and cyber investigations. My expertise lies in security leadership and management, mobile device forensics, network forensics, physical security, emergency and disaster management (including Security Operation Centers), and law enforcement operations. I possess extensive knowledge and experience in Microsoft Azure, Microsoft Security and Compliance Center (and related technologies), VMware vSphere and Server products, Windows Server, Windows Desktop, HP networking products, Cisco Wireless products. Additionally, I have a proficient understanding of Linux (Ubuntu and Debian), bash and powershell scripting, and cloud-based SIEM solutions, as well as a wide range of other security and technology products and tools.

IMB (International Mission Board)Manager, Information Security

Dec. 2016 - May. 2020Richmond, Virginia

IMB (International Mission Board)Network Security Engineer II

Apr. 2015 - Dec. 2016Richmond, Virginia Area

City of New OrleansSystems Administrator Specialist III

Jul. 2014 - Mar. 2015New Orleans, LAAs SAS III, my responsibilities encompassed overseeing the server infrastructure at a senior level. This involved managing Cisco virtual blades and fiber storage area networks, with a primary focus on providing support for the servers and systems that powered the CNO-managed systems of the New Orleans Police Department.

New Orleans Police DepartmentForensic Investigator

Mar. 2012 - Jul. 2014New Orleans, LAIn my role as the lead mobile device forensic investigator, I had the responsibility of accessing mobile devices and extracting data from them in a forensically sound manner. This involved utilizing Cellebrite hardware, software, as well as other forensic tools like EnCase, X-Ways, and FTK. I was proficient in extracting data from both unlocked and locked phones, using various tools or obtaining court orders to unlock the devices when necessary. Furthermore, I was accountable for delivering the forensic case work to the district attorney's office. This involved coordinating with assistant district attorneys, preparing for court proceedings, and presenting the case results during in-court testimony. Additionally, I underwent cross-training and certification as a video forensic investigator by LEVA, and I also attended the IACIS computer forensic training course in Florida. Leveraging my expertise in the field of information technology, I developed scripts and automated numerous manual processes while establishing the NOPD forensic lab. Many of these automated processes are still in use today. Throughout my tenure in digital forensics, I served as a specialized instructor at the NOPD academy, providing training to keep the department's officers and detectives up to date on the best practices and methods for handling electronic devices found at crime scenes. Key investigations: I provided video forensic assistance to the Federal Bureau of Investigation during Super Bowl XLVII, aiding in the investigation of an alleged terrorist activity. Secondly, I conducted direct investigations on the mobile devices of a nationally recognized street gang after they were seized by our MAG unit. Lastly, I conducted cellular forensics and analyzed the on-board computer system in the vehicular homicide case of Officer Rodney Thomas. During my two-year tenure in the Digital Forensics Unit, I processed a total of 573 mobile devices in a forensically sound manner.

New Orleans Police DepartmentPolice Detective

Jul. 2010 - Mar. 2012New Orleans, LAIn July 2010, I made a formal request to transfer from patrol to investigations in the 8th district, and my request was granted. Utilizing my experience as a patrol officer, I now hold the position of a detective, leading investigations in the same district. As part of my responsibilities, I focused on investigating violent crimes within the renowned French Quarter and Downtown Development District of New Orleans. My duties involved taking charge of investigations related to robberies, batteries, assaults, and providing assistance to other units of the NOPD in their investigations. Before the establishment of the digital forensics unit, I conducted forensic investigations on electronic devices, specifically computers and mobile devices with various software platforms, at a district level. Furthermore, I conducted interviews with both witnesses and suspects, collaborating with local, state, and federal law enforcement agencies on investigations that spanned multiple agencies and jurisdictions.

New Orleans Police DepartmentPolice Officer

Mar. 2008 - Jul. 2010New Orleans, LAIn August of 2008, I successfully graduated from the NOPD's academy, marking the completion of my training. Following this, I was then assigned to the NOPD's 2nd district, located in Uptown New Orleans. It was here that I underwent further training as part of the Field Training Officer program. Once I successfully completed this program, I was subsequently reassigned to the NOPD's 8th district, which encompasses the French Quarter and Central Business District. During my time in the 8th district, my responsibilities primarily involved conducting patrols and promptly responding to calls for service within the district's boundaries, particularly on Bourbon Street. As a dedicated patrol officer, I was often the first to arrive at the scene of 911 calls and emergencies, ensuring swift and efficient assistance. Additionally, I actively engaged in proactive patrol activities aimed at reducing crime rates in the French Quarter and Central Business District.

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