Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
General Manager
STEPS Training and EventsGeneral Manager
Apr. 2017Region VII - Central Visayas, Philippines
Director - Training, Quality, and Organizational Development
Author Solutions, LLCDirector - Training, Quality, and Organizational Development
Jun. 2014 - May. 2017Cebu City
Performance Maximization Manager
ePerformaxPerformance Maximization Manager
Mar. 2011 - Jun. 2014• Responsible for the holistic delivery of training and development per client, account or group; effectively manage training teams or functions for quality and performance in the implementation of projects, systems and procedures within the department; act as coach and mentor to training team • Responsible for Managing the Quality Team – productivity, quality, and development. • A Strategic Partner to Operations in keeping Quality as a non-negotiable KPI and closing performance gaps through Training intervention. • Set Performance Targets (SEGs) and ensure coordination between Coaches and Operations Team to hit targets. • Set Incentive Plans/Bonuses for all Program-based employees
Sr. Manager, Training and Quality Assurance
Aegis-PeopleSupportSr. Manager, Training and Quality Assurance
Jun. 2008 - Mar. 2011
Manager, Training
PeopleSupportManager, Training
Sep. 2007 - Jun. 2008Responsible for the holistic delivery of training and development per client, account or group; effectively manage training teams or functions for quality and performance in the implementation of projects, systems and procedures within the department; act as coach and mentor to training team The Training Manager follows existing procedures to which he/she can make some changes to solve problems. The Training Manager typically has to deal with issues or problems that are divergent in nature. Resolutions may be accomplished through assessment and analysis of various alternatives based on areas of learned things.
Sr. Lead, Training
PeopleSupportSr. Lead, Training
Sep. 2006 - Sep. 2007
Trainer
PeopleSupportTrainer
Sep. 2004 - Sep. 2006
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Ronan on Intch
Customer Service
565944 people
17
Client Case Manager
21
Digital Marketer and Sales Rockstar
16
Business Owner
Customer ServiceCustomer Care Specialist
172986 people
17
Client Case Manager
19
Executive Services and Business Development specialist @ Savvydesk PH business support services
18
HR Specialist