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Work Background
General Manager
STEPS Training and EventsGeneral Manager
Apr. 2017Region VII - Central Visayas, Philippines
Director - Training, Quality, and Organizational Development
Author Solutions, LLCDirector - Training, Quality, and Organizational Development
Jun. 2014 - May. 2017Cebu City
Performance Maximization Manager
ePerformaxPerformance Maximization Manager
Mar. 2011 - Jun. 2014• Responsible for the holistic delivery of training and development per client, account or group; effectively manage training teams or functions for quality and performance in the implementation of projects, systems and procedures within the department; act as coach and mentor to training team • Responsible for Managing the Quality Team – productivity, quality, and development. • A Strategic Partner to Operations in keeping Quality as a non-negotiable KPI and closing performance gaps through Training intervention. • Set Performance Targets (SEGs) and ensure coordination between Coaches and Operations Team to hit targets. • Set Incentive Plans/Bonuses for all Program-based employees
Sr. Manager, Training and Quality Assurance
Aegis-PeopleSupportSr. Manager, Training and Quality Assurance
Jun. 2008 - Mar. 2011
Manager, Training
PeopleSupportManager, Training
Sep. 2007 - Jun. 2008Responsible for the holistic delivery of training and development per client, account or group; effectively manage training teams or functions for quality and performance in the implementation of projects, systems and procedures within the department; act as coach and mentor to training team The Training Manager follows existing procedures to which he/she can make some changes to solve problems. The Training Manager typically has to deal with issues or problems that are divergent in nature. Resolutions may be accomplished through assessment and analysis of various alternatives based on areas of learned things.
Sr. Lead, Training
PeopleSupportSr. Lead, Training
Sep. 2006 - Sep. 2007
Trainer
PeopleSupportTrainer
Sep. 2004 - Sep. 2006
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