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Work Background
OBM, Inc.Customer Success Manager
Jun. 2024Houston, Texas, United States
Blockwise SolutionsDirector of Operations
Mar. 2024 - Jun. 2024
Blockwise SolutionsLMS Technical Engineer
Nov. 2023 - Jun. 2024Houston, Texas, United States
ComboCurveCustomer Success- Community Engagement Manager
Mar. 2023 - Nov. 2023Houston, Texas, United StatesDirectly responsible for University partnerships and certifications. Professional, internal and external certifications. Knowledge base organization.
Digital WildcattersCustomer Success Manager
Sep. 2022 - Aug. 2023
Digital WildcattersHead of Product -Collide
Nov. 2021 - Aug. 2023Houston, Texas, United States
FenixCommerce Inc.Customer Success Manager
Oct. 2021 - Dec. 2021United States
Varsity HypeSales Director
Mar. 2020 - Dec. 2021Houston, Texas, United States
Varsity HypeHead of Product
Jan. 2020 - Aug. 2021Houston, Texas, United States
DigitalCraftsDirector of Admissions
Mar. 2019 - Mar. 2020Houston, Texas
Texas Recruiting Group - TRGHead Of Technology
Jan. 2017 - May. 2019Houston, Texas Area
CultureMapSales Digital Ad Trafficking & Operations Coordinator
Jan. 2016 - Aug. 2017Houston, Texas AreaAd Trafficking & Operations
-Process new insertions orders (IO), and revisions into ad serving platform DFP - Test and perform QA on ad creative to ensure publisher specifications are met
- Troubleshoot any technical and performance issue
- Provide technical support to internal sales reps across multiple markets and advertising agencies
-Campaign Management, Monitor delivery of multi-faceted ad campaigns to ensure successful execution
- Communicates with Chief Revenue Officer regarding campaign delivery/optimization -Manages and forecast inventory through DFP and maintain product inventory spreadsheets explains details if necessary analysis and reporting on campaign performance.
- Assist the advertising sales team with preparing sales presentations.
Bluebonnet Distributing, LLCSales & Digital media
Mar. 2015 - Mar. 2016Houston, Texas AreaSmall Craft Beer Distributor in Houston, Texas. Grassroots PR & Marketing along with sales for the Houston Metro Area.
-Built and maintained relationships with Clients (Retail, Bars & Restaurants)
-Planned & coordinated all events -Handled all social and digital media
Casa Manana Foods inc.Digital Media Manager
Jan. 2015 - Apr. 2017Houston, Texas AreaIn three years I grew the restaurant groups online presence from non-existent to over 20,000+ followers. I set up and managed the Facebook, Twitter and Instagram. I also set up and managed the YELP and google review accounts. They are now very competitive in their digital brand and have seen a huge return in business.
Whole Foods MarketVendor Relations (marketing)
Jan. 2013 - Apr. 2015Houston, Texas Area
Whole Foods MarketGuest Services Manager
Jun. 2010 - Jan. 2013Houston, TexasManaging and running the floor in a smooth and organized manner. Handling customer complaints, issues, and questions. Diffusing issues between customers and staff. Providing the best service in the industry.
The TaxPayers' AllianceIntern
Nov. 2009 - Nov. 2009London, United Kingdom
Big Brother WatchIntern
Nov. 2009 - Nov. 2009London, United Kingdom
Young Britons' FoundationIntern
Oct. 2009 - Dec. 2009London, England
Bill Archer Internship with Congressman John CulbersonIntern
Mar. 2008 - Mar. 2008Washington D.C. Metro Area
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