Richard Lau - Software QA, Veritas Technologies LLC

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Work Background

Veritas Technologies LLCPrincipal Software QA Engineer

May. 2022 - Jun. 2024Job Overview: Software testing of the backup/restore software in a cloud environment • Executing regression and new feature tests for Backup as a Service offering. • Subject Matter Expert for the following features : M365 integration, Onboarding/ Tenancy, Veritas Universal Share, Recovery Vault, IDP/SSO integration (Okta, Google Workspace, Azure AD). • Supervised monthly releases on a rotational basis • Coordinated testing effort for the SaaS/M365 integration project included automation and manual testing. • Managing Cloud Costs and infrastructure for Azure and AWS

Sentient EnergyQA Engineer

Sep. 2016 - May. 2022Job Overview: Responsible for testing web application software that monitors customer powerlines in a E2E environment. • Executing regression, manual tests, and running automation scripts • Writing test cases for new features. • Testing Installation and Upgrades/Migration. Provided documentation/support to the DevOps team • Testing embedded devices firmware. • Maintaining automation scripts • Leading the Performance and Scalability team • Implemented configuration management tool (ansible) to deploy and upgrade over 100 VMs (software updates, proprietary software). • Implemented monitoring tool (Zabbix) to monitor QA infrastructure.

ApprionSenior QA

Sep. 2014 - Mar. 2016Job Overview: Software testing, build and release, and customer deployment for ION System Server software. • Responsible for the build and release of the ION System software to customer sites. • Software development and testing of ION System Software installation and upgrades. • Providing IT support • Software testing of ION System Web GUI management software and customer custom configurations. • Deploying servers to customers. This includes Virtual Machine server configurations with software integration (i.e., Databases, Applications, Monitoring programs). • Maintaining Virtual Machines for internal testing and customer proof of concepts.

AOptix TechnologiesSenior Software Test Engineer

Nov. 2009 - Jul. 2014Software testing of Identity Solution products. Including black box, GUI automation. Experience with testing and releasing MFi products. Responsible for Continuous Integration of the Identify Solution products. Administering and Maintaining Bugzilla, Subversion, and Hudson for the company.

Trend MicroSenior Software QA

Oct. 2006 - Oct. 2009Software testing of the Security Appliance as well as the Security Software. Providing technical information to Tech Support. Writing automation and customized scripts for some customers.

AirWave WirelessSenior QA Engineer

Jun. 2005 - Sep. 2006Writing test automation, as well as maintaining scripts. Also working with various wireless networking technologies. Responsible for the manual testing of the two main products offered by AirWave.

Sun MicrosystemsMember of Technical Staff

May. 2000 - Jun. 2005Software Testing of Sun's Cluster and Provisioning offerings. Responsible for black box tests as well as writing automation test suites.

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