Patrick Keating

Senior Project Manager @Self-employed

✔️ IT🧨 ConsultingProject Manager

I am now located in Miyazaki, Japan with an unrestricted residency permit. Project Management: I have over 20 years’ experience managing IT projects with strong planning skills. My projects have mainly involved application development and I work best when managing multiple projects and project teams concurrently. Project Methodologies: While I have worked with Waterfall and Iterative methodologies, over the last 10 years, my focus has been on Agile/Scrum and Kanban helping to coach teams to become more mature in following Agile best practices. Supplier Management: I have an extensive track record in managing numerous outsourced projects involving 3rd party, offshore development partners. Change Management: Both in terms of delivering changes to live systems as well as managing changes in project scope, my attention to detail has been key in all my projects. International track record: I have worked in person and remotely with clients in multilingual, multicultural environments delivering regional, national, and global solutions. Strong Leadership: My strengths in motivating and securing commitment from development teams have been essential for project success.

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Work Background

Self-employedIndependent Consultant / Senior Project Manager

Aug. 2023 - Apr. 2024New York, United StatesShort-term engagement with an Italian systems integrator working with a major luxury brand in New York on the delivery of their new global ecommerce platform. My role was to act as the local liaison/project manager across multiple workstreams. I joined when the project was nearing completion, but it had been facing challenges with the time difference between the development teams and the client as well as language difficulties. I was successful in bringing better coordination and eliminating miscommunication. I managed remote development/test teams based in Europe/India to deliver major elements of the customer’s new ecommerce offering and liaised with other vendors with regards to ecommerce (Salesforce) and formal QA. I took the lead in managing production releases including engaging with the Change Advisory Board, organizing/reviewing release notes, change records and release runbooks. With the remote developers and client’s IT organization, I was part of the team that delivered the technology platform and integrations for the launch of the client’s first country site in Asia in October 2023 as well as for EU sites ahead of their planned rollout in Spring 2024. My role also involved providing guidance and coaching on best practice in Agile development. I was instrumental in cleaning up the client’s Jira board and planning multiple Sprints in advance. Technologies involved: Akeneo (PIM), Adobe Experience Manager (DAM/CMS), Algolia (search) and MuleSoft (integrations).

Self EmployedIndependent Consultant / Project Manager

May. 2021 - May. 2023New York, New York, United StatesManaging a number of offshore teams on behalf of a client - a major global business in the field of medical and dental supplies. Building a new eCommerce platform for North American, replacing a wide range of legacy applications that my teams support. Development methodology used: Agile/Scrum. Key technologies involved: .NET, iOS & Android app development tools, Angular framework, MuleSoft APIs, Delphi, Jira/Confluence, Smartsheet, Sitecore 10, Informatica, Selenium.

Americaneagle.comSenior Project Manager

Mar. 2020 - Mar. 2021New York CityHelping teams and clients build award-winning websites built on a Sitecore foundation

Macmillan LearningTechnical Project Manager

Sep. 2015 - Jan. 2020New York CityAfter previous attempts to implement an enterprise Content Management System, I led the first successful delivery by focusing on a minimal viable product first and then building upon that to realize all the features needed to support new digital content production processes. These streamlined processes have reduced the costs and time of creating online course content by a factor of more than 20. I manage a program of multiple projects related to the new eCMS, including the core content management platform, digital asset management, content editing and enhancement, business workflows, taxonomy, content discoverability and publishing to a range of delivery platforms. My teams were mostly based overseas, though some developers were US-based. I also manage a separate project team responsible for the support of legacy tools used for creating and publishing content for the company’s learning platform, LaunchPad. Vendor management is a key area of my responsibilities and I am heavily involved in reviewing and negotiating framework agreements and statements of work. My work requires daily interaction with the editorial, media production, engineering, and product management groups as well as with the finance and legal departments. I am a member of the transformation board charged with changing current production processes to be scalable, driven by standards, automated and with less human intervention. Since early 2017, all new online content has been managed using new workflows and enterprise applications delivered by my projects. Currently working on integrating these applications with new delivery platforms and legacy content repositories. Development methodologies used: Agile/Scrum and Agile/Kanban.

Racing Post trading as Centurycomm LimitedSenior IT Project / Programme Manager

Jul. 2010 - Dec. 2014Canary Wharf, LondonI was initially hired on a fixed-term contract basis, but was made permanent after 2 months. In my 5 years at the Racing Post, I managed projects that impacted every aspect of the business, including the main website, microsites, mobile and tablet apps, finance systems, print systems, infrastructure and B2B data feeds. Of all the projects I delivered, my favorite was the Fancy5 game, which was the Racing Post’s first-ever online gaming product. Aside from leading the development of the game, I was involved in identifying and selecting new service suppliers for payments processing and know-you-customer services required by the UK Gambling Commission. In 2013/2014, I was responsible for a business-critical enhancement program involving back office / newspaper production systems to automate production processes. I also managed a major infrastructure program to upgrade core databases, migrate file storage and virtualize application servers on the cloud. As scrum master for multiple teams concurrently, I managed outsourced and in-house development with project teams located in London, the Ukraine and Belarus. Development methodologies: migrated from Waterfall to Agile/Scrum for all projects in early 2013 with Agile/Kanban for infrastructure projects.

Version 1Principal Consultant / Senior Project Manager

Nov. 2007 - Jan. 2010Dublin, IrelandI joined Version 1 on the back of my earlier career as a consultant with the European Commission in Brussels and Luxembourg. While I worked on quite a few projects for the Irish Government sector, I also managed projects for all Irish utility companies. The project I felt most proud of involved a Government Department, who had been mandated by the EU to implement an auditing system to track and report EU funds being distributed to local projects across Ireland. Two other IT organizations had tried and failed to deliver the required application. By the time, Version 1 were invited to take on the project, we had less than 13 weeks to deliver. We succeeded by starting completely afresh, working in an iterative fashion with requirements workshops every week to identify and build a minimal viable product. Had the project not been successful, Irish regional projects would have lost access to EU funds in the region of €500 million. Our success with this project resulted in a number of similar projects for the Irish Government. On the Utilities side, one notable project I managed was to build a forecasting and trading solution for a major Wind Power company. With input from industry experts, my team built a complex modelling system that maximized day-ahead energy trades and that consistently out-performed human traders. The complexity of the solution was such that we also had to build a simulation add-on to prove that every update maintained the quality of the forecasts and proposed trades. The solution initially was used for one wind farm, but was extended to cover three more farms, resulting in energy trades of €5-10 million per day. All projects involved bespoke development as well as procurement and commissioning of infrastructure to run the resulting systems. Key technologies involved in these projects include Oracle RDBMS, php, Apache, xml, Oracle BI, MS SharePoint, RedHat Linux, Perl, Python, Java & JavaScript. Development models used: Waterfall, Agile & Iterative.

EncodeAccount Manager

Nov. 2005 - Jan. 2007Odense, DenmarkEncode is a niche software house developing a range of brand management solutions targeted at advertising agencies and marketing departments. I was responsible for managing relations with all Encode's customers in North America, including the world's largest advertising agency – Young & Rubicam Brands – and their key account clients. My role included requirements capture, prototyping solutions, project managing remote development in the Ukraine, deployment, first line support, training (individual & workshops) and hardware specification as well as pitching the product range to new clients in New York. Technologies involved here include Linux, Java, JavaScript, xml, Apache, TomCat, MySQL and a range of video-handling tools. Development model used: Agile/Scrum.

Lyngsoe SystemsProject Manager

Jan. 2004 - Dec. 2004Aars, DenmarkLyngsoe is a leader in providing logistics solutions and is at the forefront of adopting RFID technology in various business areas including post, supply chain and airports. I was responsible for the development of high-level control systems for use in baggage handling systems at airports around the globe. Specifically, I took over a failing project at Stockholm-Arlanda airport and brought it to successful conclusion. The technologies involved in the project include Windows 2000, Linux, ORACLE 9i, C++, Java & SCADA. Development model used: Waterfall.

PA Consulting GroupPrincipal Consultant

Mar. 2001 - Nov. 2003Copenhagen, DenmarkInvolved in several assignments with PA Consulting principally for the Transport sector in Denmark. • The longest assignment was as Delivery Assurance Manager for a major project implementing a global customer service system for Maersk Sealand. This required managing a number of IT suppliers in India, the U.K., South Africa and U.S.A., and included the transition of responsibilities across suppliers. • A second key project was aligning the same client’s back office business processes with their e-commerce services. This project yielded immediate net savings in the region of $2 million annually. • Other tasks at PA Consulting included leading proposal teams preparing bid documents in response to EU tenders and other RFIs / RFPs

International Benchmarking SolutionsHead of Outsourcing & European Relations

Mar. 2000 - Mar. 2001Denmark• Responsible for developing the company’s offshore outsourcing strategy and procedures • The projects was involved in included the maintenance of image scanning software, maintenance and internationalisation (translation into English plus expanding functionality to suit international requirements) of an ERP solution for furniture and kitchen manufacturers (Trim●IT), plus the development of custom sales functionality in Navision Financials.

LEC (acquired by IBM)Afdelingschef (Head of Department)

May. 1998 - Mar. 2000Aarhus, DenmarkLEC was the largest, full-spectrum provider of IT solutions to the agriculture sector and the food industry in Denmark. The company is now part of IBM. • Reporting to the Director for Research & Development, responsibilities covered all IT projects being developed by LEC India in Bangalore, coordinating project managers both in Denmark and India across multiple projects. • Projects included 3-tier architecture, Java development, web-enabling CICS applications & development of custom functionality in Navision Financials for the food processing sector (NaviMeat).

European CommissionConsultant

Jan. 1989 - May. 1998External consultant to several directorates general, including Eurostat, Transport and Customs & Indirect Taxation. • Had numerous assignments, the most significant being head of the EDI Project Office, managing multiple projects involving 6 separate suppliers.

Lotus Development CorpSoftware Development Team Lead

Mar. 1987 - Jan. 1989Project team leader with responsibility for the localisation of Lotus products such as 1-2-3. Spent several months in the UK and USA working with product managers to develop localisation and license protection strategies, as well as procedures to safeguard product copyright.

BOCM SilcockProgrammer

Oct. 1986 - Mar. 1987Worked as a COBOL / BASIC programmer on a variety of manufacturing control and planning systems.

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