ceylon chamber of commerceManager ICT & Operations JobsNet
Jan. 2003 - Jan. 20051. Manage the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals. 2. Plan and develop systems and procedures to improve the operating quality and efficiency of the department. 3. Analyze and document business processes and problems. Develop solutions to enhance efficiencies. 4. Coordinate and implement solutions from process analysis and general department projects. 5. Direct staff in the development, analysis, and preparation of reports. 6. Supervise staff in accordance with company policies and procedures. 7. Conduct interviews, hire new staff, and provide employee orientation. 8. Coach and provide career development advice to staff. 9. Establish employee goals and conduct employee performance reviews. 10. Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. 11. Assist staff to resolve complex or out of policy operation problems. 12. Coordinate with Human Resources for appropriate staffing levels. 13. Schedule and conduct department meetings. 14. Responsible to meet department productivity and quality goals. 15. Communicate with Supervisors, Managers, and CEO on Department operations. 16. Complete human resource paperwork.