Daniel Nam

Senior Manager @Verizon

Product ConsultantAdvisor🧨 Consulting👍 Sales & BizDev💸 Marketing🔥 Startup Founder🧑‍🔬 EngineerComputer engineer

• Managing the Open Development Compliance Certification process for Unlocked Smartphones/Tablets. o Manage multiple key device vendors, such as Samsung, Google, in Open Development for successful certification and product launch. o Set up Verizon back-end systems for Open Development certified products to ensure the successful activation and billing of those products. o Issue a monthly report about certified Smartphones and Tablets. • Become a single point of contact for process optimization and improvements for OD Portal – the central place of Verizon Open Development process. o Led the development efforts to automate communications between OD portal and ORBIT for standardized test plans for various certification models. o Lead and engage discussions to add support for the new technologies such as eSIM and Dual SIM support on OD portal for Open Development smartphones. • Responsible for setting up BYOD SKUs in Verizon billing system for key device manufacturers such as Apple, Samsung and Google products. • Performing various data analysis to provide insights of issues and status to the leadership

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Work Background

Verizon WirelessCompliance Manager in Device Marketing

Nov. 2016Basking Ridge, NJ, USA

Verizon WirelessSenior Consultant in Device Marketing

Nov. 2012Basking Ridge, NJ, USA• Generate new product launch reports for the first and fourth weeks of new model launch to provide information and recommendations to leadership on how customers are and should be engaged in VZW stores. • Manage the rollout of Verizon Store Demo Mode feature for Android Smartphones/Tablets: - Lead developer/QA team to test engineering builds as well as commercial candidate build to ensure the integrity of the feature implementation. - Share the latest apk with device vendors and resolved issues with the vendors as needed. • Draft, review and evaluate logistics, feature definition and sustainability requirements as the owner. • Maintain test unit deliverables list (Models Plan), release monthly update and generate monthly trending report as the owner. • Review, evaluate and manage release process of VZW device requirements such as Wi-Fi, Mobile Hotspot, Accessories, User Interface, Messaging, and PST.

Verizon WirelessSENIOR CONSULTANT IN DEVICE MARKETING

Nov. 2012 - Oct. 2016Basking Ridge, NJ, USA• Generated new product launch reports for the first and fourth weeks of new model launch to provide information and recommendations to senior leadership on consumer behavior and channel experience. • Managed the rollout of Verizon Store Demo Mode feature for Android Smartphones/Tablets: o Led developer/QA team to test engineering builds as well as commercial candidate build to ensure the integrity of the feature implementation. o Shared the latest apk with device vendors and resolved issues with the vendors as needed via ALM. • Owned logistics, feature definition and sustainability requirements. • Maintained test unit deliverables list (Models Plan), released monthly update and generated monthly trending report as the owner. • Managed release process of VZW device requirements such as Wi-Fi, Mobile Hotspot, Accessories, User Interface, Messaging, and PST.

Verizon WirelessSenior SW System Engineer

Jan. 2012 - Oct. 2012Basking Ridge, NJ, USA• Managed and executed the overall rollout schedule of ODP Client, aka "Verizon Apps" for all Verizon Wireless Android & BlackBerry products. Key management responsibilities include: - Coordinated ODP Client availability for Preload (pre-launch devices) as well as field upgrade (post-launch devices) - Collaborated closely with marketing team on upcoming enhancements / CR and followed up on internal project process. - Tracked ODP Client rollout plan with developer/tester and provided the latest device firmware and working hardware. - Released the latest client to device vendors and resolved issues with the vendors as needed. • Worked closely with device vendors, operations, marketing and other cross team members to resolve issues in timely manner.

Franklin WirelessProgram Manager

Feb. 2011 - May. 2011Princeton, NJ● Engaged in device roadmap discussions with Verizon Wireless by providing new product initiatives and high level schedules for launch. ● Led and coordinated device development projects between Verizon Wireless and Franklin Wireless business and development teams; key management responsibilities include development budget/schedule, contract with 3rd party labs, 3rd party approval status, every approval submissions to Verizon Wireless, and issue resolution from Verizon Wireless approval process

Samsung Telecommunications AmericaSenior Staff Engineer

Nov. 2007 - Jan. 2011Bridgewater, NJ● Led and coordinated entire handset development projects between Verizon Wireless and Samsung Electronics development teams; key management responsibilities include development schedule, 3rd party approval status, internal testing plans, approval submission packages, and issue resolution from Verizon Wireless approval process ● Engaged in discussions and development of new feature implementation required by Verizon Wireless or Samsung Product Planning team on new models as well as released models; key responsibilities are defining new features, planning new feature implementation/integration to models, and leading technical/schedule discussions with Verizon Wireless on the feature ● Led field test team and application test team to ensure testing scripts are executed as planned, defects are captured, logged, re-tested and resolved ● Provided technical support to resolve post-launch issues reported from Verizon Wireless as well as market ● Prepared Maintenance Release (MR) SW which fixes post launch issues reported from Verizon Wireless as well as market and submit the SW to Verizon Wireless for approval

Samsung ElectronicsSenior Software Engineer - Project Leader

Mar. 2006 - Oct. 2007Suwon, Korea● Led software development and release of Verizon Wireless handsets, SCH-U540 and SCH-U470 ● Oversaw GPS and LBS feature development by guiding SW&HW engineers how to test handsets and resolve issues for Verizon Wireless as well as US Cellular handsets ● Actively performed project management, issue analysis and debugging for more than 10 projects ● Proved as a leader, effectively achieving goals of projects and business; skills in technology, managing and communicating people, and maintaining team spirit

Samsung ElectronicsSW Engineer - GPS/LBS & Project Leader

Sep. 2001 - Feb. 2006Suwon, Korea● Performed and completed initial development of Enhanced 911 feature for Verizon Wireless handsets and LBS feature for China Unicom handsets ● Led software development and release of China Unicom handsets - SCH-X839 and SCH-X910, and Verizon Wireless handsets - SCH-A990 ● Actively performed in tasks such as project lead, field test, issue analysis and debugging for more than 15 projects, which requires high level of knowledge in SW technologies as well as GPS technologies