Channel AdvantageGroup Operations Director
Mar. 2008 - Mar. 2011Board member with responsibility for operational delivery including bid preparation, performance and quality, people and HR and account management and operations. Created and implemented the strategic vision of the company as part of the senior leadership team. Ensured operational capability could meet growth from sales department - Implement lean operations and continuous improvement to a workforce model including permanent, tactical and casual workers - Led a large team of managers and supervisors through a period of cultural change to greater operational efficiency Clients included Microsoft, Cisco, HP, Intel, Activision and Disney,