Requests
0
3
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
AutoPerfekt Car CareCo-Founder / Director / Sales / Success
May. 2021 - Feb. 2024Scotland, United Kingdom
Ideagen PlcChief Customer Officer
Feb. 2019 - Nov. 2020Nottingham, United KingdomChief Customer Officer responsible for the fast growing Ideagen customer base ensuring we deliver excellence in their experience.
Ideagen PlcSales Director
Mar. 2018 - Feb. 2019Glasgow, United KingdomSales Director for eGRC and Information Management systems within highly regulated and complex industries such as Healthcare & Life Sciences, Banking & Finance, Aviation & Defense Responsible for Global Sales strategy and execution with a team of 80+. This covers Client Management Teams, EMEA / US / APAC Enterprise Sales Groups, Pre-Sales, Inside Sales and Global Channel. With an excellent portfolio of software products, Ideagen helps the world's leading brands to improve operational efficiency, strengthen compliance and oversight and anticipate and manage every detail of risk. This enables organisations to reduce costs and improve efficiency. Continuous business growth, globalization and increasing corporate scrutiny place today’s GRC professionals firmly in the spotlight. With continuous growth of regulatory requirements and information volumes, it’s become vital for Compliance, Audit and Risk Management professionals to increase productivity, while delivering timely and relevant information. The Group has a customer base of over 4,500 organisations using the Ideagen suite of products, including many blue-chip names such as BAE Systems, SABIC, Emirates, Shell and the European Central Bank as well as 250 hospitals in the UK and US.
Ideagen PlcHead of Sales & Head of Middle East
Jan. 2012 - Mar. 2018Glasgow, United Kingdom• Manage key commercial business units covering all countries, two UK based and one in Dubai
• Full accountability for turnover, budgets and targets • Responsible for many staff across multiple functions
• Full control of developing the business strategies and tactical plans
• Set up a new business office in Dubai covering the MENASA region. Full responsibility and accountability for the daily management and continued success of the business. • Consistently delivering and overachieving each quarter.
• Dubai Office Conceived in 2011 and completed within 6 months (opened February 2012)
• Dealt with all the legal aspects of creating a trading business in the UAE, including liaising with UAE government offices UK FCO and Embassies
• Created and implemented a commercial strategy and new business processes
• Trained all staff in solution selling, quality and safety practices and Ideagen solutions
• Created and implemented a new business development and sales processes
• Coached sales individuals & teams
Gael LtdCustomer Success Account Manager & Professional Services Consultant
Aug. 2011 - Dec. 2011DubaiAs per Customer Service Consultant Role previous, but also complete the onsite implementation of the solutions.
Gael LtdCustomer Success / Account Manager
Apr. 2008 - Aug. 2011Created an onsite customer service presence and built a process benefitting customers and providing value to the business
Developed strategic account management identification and account management processes
Ensured that products were fulfilling customer needs, meeting expectations and that the full value of the company’s services were realised
Assisted customers in obtaining the most from their investment
Expanded and employed additional customer service professionals
Provided training and mentoring
ASA InternationalRecruitment Consultant
Jan. 2005 - Jan. 2007
RESPONSETeam Leader
Jul. 2003 - Feb. 2005Glasgow, United Kingdom
Alcoa AluminumToolmaker
Feb. 2002 - Jan. 2003NetherlandsAlcoa employed me in the Die Shop to:
programme/operate Hitachi Seika lathe with Fanuc controls
setting/operating of numerous conventional turning, milling and drilling machines.
Machinefabriek Etten-LeurToolMaker
Jan. 2000 - Jan. 2002Spent 2 years as a Toolmaker working Mills, Grinders plus Tool room fitting & assembly, and quality checks.
Wilson & Wylie EngineeringToolMaker
Mar. 1995 - Jul. 19994-year apprenticeship in all aspects of Tool making.
Turning, Milling, Heat Treatment, Fitting, Grinding (Tool & Cutter, Surface, Bore & Cylindrical).
I was also trained in the operation of C.N.C. Machines.
Intch is a Professional Networking App for the Future of WorkSee more people like Paul on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
650037 people
16
Global Customer Support Director
16
SHEQ & Training Coordinator @ M Group Telecom
16
Project Manager @ Vodafone
61250 people
16
Global Customer Support Director
15
Wellness and Health Specialist
16
Project Manager @ Olette Consulting