Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
✔️100%
IT
🧨100%
Consulting
Geos
🇫🇮100%
Finland
Work Background
Marketing Manager
Eatery Alex 1917Marketing Manager
May. 2024Turku, Southwest Finland, FinlandMarketing manager for newly opened restaurant, reporting directly to CEO, strategizing, Chef's Table marketing and overall positioning of restaurant in Turku. Reporting ROIs, and ongoing content.
Partner
LyytiPartner
Nov. 2018 - Apr. 2024
Customer Service
LyytiCustomer Service
Sep. 2016 - Apr. 2024Turku, West and Inner Finland, Finland- Provide excellent customer support and help customers use the software effectively - Maintain a positive attitude and make sure customers feel valued and heard - Ensure customer satisfaction and maintain high-quality standards of service
Delivery Coordinator
TeliaSoneraDelivery Coordinator
Jul. 2012 - Jul. 2013Turku- Handled technical issues, billing, and general questions related to landline phones - Collaborated with colleagues and other departments to solve customer issues - Maintained a high level of professionalism and customer satisfaction
Insurance handler
AktiaInsurance handler
Jun. 2011 - Jul. 2012Turku, Finland- Provided customer support for individual pension insurances - Ensured customer satisfaction and addressed any concerns or issues they may have had
Backoffice analyst
SykesBackoffice analyst
Sep. 2009 - May. 2011Turku, Finland- Managed order entry and order management for a major computer manufacturer - Provided account support and acted as a single point of contact for customers who needed assistance via email - Mentored new hires and implemented new processes and chargeable services within support
Key account manager, technical customer support agent
Skandinavian Telecenter OyKey account manager, technical customer support agent
Sep. 2005 - Apr. 2009Turku, Finland- Provided technical support for two different products/services - Promoted to Key Account Manager and acted as a team leader for two teams - Conducted translations in Finnish, Swedish, and English, and performed market research in Swedish

Requests

Touchpoint image
5
Personal Pitch
Zendesk and Lyyti superuser, chat support, moderator
Show more
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Jenni on Intch
Call Center
146932 people
15
Marketing and Sales Manager @ Masterium Group
71
Myyjä @ HOK-Elanto
15
Digital Marketer @ The AES Corporation
Call CenterCall Center Supervisor
24754 people
15
Marketing and Sales Manager @ Masterium Group
15
COO @ eye Safe T/A Vert
15
Business Owner @ Sarwood Inc.