Martell Mumm Perrier-JouëtSocial Media Manager
Nov. 2022Paris, Île-de-France, France- Developed and implemented social media strategies that increased Martell's social media following by 13% - Curated and segmented editorial content to increase engagement and social media presence.
- Monitored social media analytics and provide monthly reports on key metrics, including impressions, reach, engagement, and share of voice.
- Managed Martell's social media accounts for 4 platforms, including Facebook, Twitter, Instagram, and YouTube. - Collaborated with cross-functional teams to align social media campaigns with marketing and business goals. - Managed social media advertising campaigns and optimized them for maximum ROI.
- Responded to customer inquiries, complaints, and feedback on social media platforms in a timely and professional manner.