Pellerano & Herrera, Attorneys at LawEXECUTIVE ADVISOR & KM DIRECTOR
Jan. 2001 - Dec. 2007Assignment: Digital Business Transformation, Digital Business Optimization, Intelligent automation, Digital products & services: Convert the firm to a flexible, client-oriented, virtual, learning organization. o Executive Advisor to Managing Partner & Board of Directors, incl. how to adequately use innovative technologies (AI & Data Science) to address emergent strategic challenges. One of the largest law firms in Latin America. o Designed the global concept of IT-enabled intelligent transformation, incl. enabled by active use of AI solutions & Data Science products to achieve the strategic goals for new digital services and products, as well as transparency, service standardization, higher QA, and innovative knowledge management processes. o Ensured buy-in from board of directors & top business stakeholders, and formulated the strategies in partnership with them. o Guaranteed alignment of transformation strategies to corporate business strategy (incl. alignment of master strategies for IT, Data, OD & BPR) o Translated these master strategies into delivery road maps. o Acted as end-2-end program manager o Designed & led implementation of new Global intelligent work platform & virtual office, based on a multi-tier IT architecture and new data/info-structures (heavy use of Microsoft solutions & technologies) o Innovative use of client virtualization, software robots, Big Data & Machine Learning, and cloud computing in development of Automated work platform, that runs on Intra/Extra/Internet portals, with apps & web-services for resource management, auto-mated work assignments, performance management, Risk management & QA, as well as Knowledge Management services. o Documented, streamlined (LEAN) and deployed 5 super-processes, covering 100+ services (2001–2002) o Redesigned IT landscape (incl. on/off-shore development: 2001–2005) o Optimized (LEAN) support processes & affected org. Managed their incremental deployment (2003–2007)