Box CompanyIT Manager
Jan. 2003 - Dec. 2007United StatesServed as a technical manager for network and telecommunications. Assisted with the design, development, integration, implementation, and maintenance of network and telecommunications systems as well as the coordination and development of projects. Moved and set up the entire IT system from one facility to another. Heavy database administration and management including report writing, backup, restore and maintenance of databases.
• Running regular checks on network and data security.
• Identifying and acting on opportunities to improve and update software and systems.
• Developing and implementing IT policy and best practice guides for the organization.
• Designing training programs and workshops for staff.
• Conducting regular system audits.
• Running and sharing regular operation system reports with senior staff.
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages.
• Managing and reporting on allocation of IT budget.
• Providing direction for IT team members.
• Identifying opportunities for team training and skills advancement.
• Maintaining computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware.
• Installing and configuring network equipment to update or fix hardware or software issues.
• Updating virus protection software to keep data and communications protected.
• Monitoring computer systems to improve network performance for computer systems and networks.
• Fixing software and hardware configuration issues for users on-demand or from inspection of the systems.