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Work Background
M.NaeveDirector of Sales
Jun. 2023 - Feb. 2024Austin, Texas, United States- Translated client goals into project objectives, collaborating with partners to define requirements and execute deliverables.
- Monitored project progress and proactively addressed potential issues, maintaining strong client relationships.
- Partnered with various departments to optimize end-to-end processes, ensuring seamless integration from prospecting through post-sales support.
- Implemented initiatives to shape organizational culture, streamline procedures, and enhance efficiency, contributing to the company's growth and evolution.
- Streamlined sales processes, resulting in higher conversion rates and improved operational performance.
- Acquired comprehensive product knowledge, enabling the delivery of tailored solutions to meet clients' specific needs.
- Managed key accounts through strategic planning and relationship building, leading to increased customer loyalty and repeat business.
- Conducted client meetings, delivered presentations, and educated clients on product and service features, enhancing customer understanding and satisfaction.
Clara Dow InteriorsOwner and Entrepreneur
Jul. 2020 - Jun. 2023Austin, Texas, United States- Led full-scale residential design projects from client consultation to final implementation, ensuring timely completion.
- Prioritized tasks and managed multiple timelines, consistently meeting deadlines and deliverables.
- Resolved challenges with creativity and adaptability, demonstrating strong problem-solving skills.
- Managed finances, overseeing budgets, resource allocation, and costs for diverse design projects.
- Maintained strong client relationships, ensuring satisfaction and repeat business through effective communication.
Lisa Henderson Interiors, LLCProject Manager
Aug. 2019 - Sep. 2020Dallas/Fort Worth Area- Orchestrated the seamless execution of multifaceted design projects, showcasing attention to detail and organizational prowess in a fast-paced environment. Collaborated with builders, contractors, vendors, architects. - Overcame project obstacles promptly through creative problem-solving strategies.
- Presented design proposals to clients to establish clear project expectations and goals.
- Introduced innovative project management tools, enhancing efficiency and standardizing procedures.
- Balanced multiple projects, maintaining focus on quality, budget adherence, and stakeholder management.
Amy Berry DesignProject Manager
Mar. 2019 - Aug. 2019Dallas, TX- Coordinated multifaceted design projects from concept to completion, collaborating with builders, contractors, vendors, and architects.
- Managed specifications, quoting, and ordering, handling accounting processes.
- Overhauled project management systems, improving coordination and communication.
- Developed and enforced SOPs, enhancing efficiency and stakeholder engagement.
Meredith Ellis DesignProject Manager
Sep. 2016 - Feb. 2019Austin, TX- Led the 2018 Southern Living Idea House renovation from conception to completion, successfully completing and installing the project within 5 months.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Culp AssociatesAssociate, Cowtan & Tout
May. 2014 - Jul. 2015Dallas, TX- Built client relationships and optimized showroom operations, driving sales.
- Engaged clients with new product offerings, tracking sales orders for seamless transactions.
- Demonstrated product knowledge and design trends, providing tailored recommendations.
- Surpassed sales targets through proactive engagement and strategic promotion.
Sep. 2013 - Feb. 2014Dallas, TX- Led procurement operations for the FF&E team, ensuring clear communication and transparency.
- Managed project lifecycle from bid preparation to installation.
- Adhered to accounting standards, managing budgets responsibly.
- Coordinated logistics with internal teams and vendors, ensuring project alignment.
- Implemented project management methodologies, tracking progress and mitigating risks.
Beauty BiosciencesExecutive Assistant
Apr. 2013 - Aug. 2013Dallas, TX- Supported the VP of Operations and National Sales Manager, coordinating schedules and communications.
- Managed logistics for product shipments and purchase orders.
- Developed and executed email marketing initiatives, conducting competitive product research.
Heather Underwood InteriorsProject Coordinator
Sep. 2012 - Apr. 2013Dallas, TX- Managed design projects from scheduling to installation.
- Guided project timelines and communication with contractors and vendors.
- Facilitated creative collaboration among stakeholders, ensuring project success.
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