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Work Background
Quality Assurance Lead - Customer Success Delivery
FintechOSQuality Assurance Lead - Customer Success Delivery
Jun. 2024Bucharest Metropolitan AreaAvantMoney project
Senior Quality Assurance Engineer - Customer Success Delivery
FintechOSSenior Quality Assurance Engineer - Customer Success Delivery
Nov. 2023 - Jun. 2024Bucharest, Bucharest, RomaniaBenenden Health project Below responsibilities plus: - Regular deployments to QA and UAT environments through Azude DevOps Pipelines - Environment set-ups - Environment upgrades
Senior Quality Assurance Engineer - Field Insurance
FintechOSSenior Quality Assurance Engineer - Field Insurance
Feb. 2023 - Nov. 2023Bucharest Metropolitan AreaBenenden Health project Below responsibilities plus: - Defect management. - Leison between UAT testing team and Development team. - UAT testing, defect tracking.
Senior Quality Assurance Engineer - Property and Casualty Insurance
FintechOSSenior Quality Assurance Engineer - Property and Casualty Insurance
May. 2021 - Feb. 2023RomaniaCORE Insurance - Create test plans and perform planning activities. Create testing dashboards for each sprint and release. Define test objectives. Create detailed, comprehensive and well-structured test cases and test scenarios and execute them. - Test current products and identify deficiencies. - Report bugs and errors to the development teams and help troubleshoot issues. - Suggest solutions to identified product problems. - Perform thorough regression testing when bugs are resolved. - Follows QA and risk analysis testing procedures to ensure all software is defect-free, adheres to departmental standards and meets customer requirements. - Monitor QA progress and create metrics reporting. - Document evolution of testing procedures for future replication. - Identify quality assurance process bottleneck and suggest actions for improvement. - Work with the Product Owner, Technical Owner and Dev team to understand the requirements. - Communicate QA status, progress on deliverables and risks to stakeholders. - Act as a Scrum Master
IT Software Engineer  & User Acceptance Testing Coordinator
Dell TechnologiesIT Software Engineer & User Acceptance Testing Coordinator
Nov. 2018 - May. 2021Bucharest, Romania- Align with business and Dev teams, identify business areas to test, communicate timelines and expectations. - Analyze and communicate test results to the Project team and direct supervisor and collaborate closely with the Development team in case of faulty operation of the software/system, to remedy the problem. - Coordinate with business (UAT) testers and Dev teams during sprints; offer support to UAT teams during deployments. - Planning and coordinating UAT phase, Post Install Validation, DR exercises: efforts estimation for Roadmap planning, create test plans, verify environment set-up for UAT phase, monitoring risks and impacts at a Program Level. - Assist business to review and understand project scope, requirements, identify possible test scenarios and interlocks. - Perform smoke tests, regressions and functional tests for Commerce Interface Area and interlocks. - Provide support to test defects identified in non-production environments or production support → log defects in TFS and identify course of action; perform preliminary root cause analysis; - Communicate status, findings and progress to my FT as per our Daily Scrum Meetings -Agile Methodology. -Maintain communication between testing member leaders, development, project management, business partners. Highlights: • Lead UAT Coordinator for testing efforts with multiple projects of varying size and impacts: Dell PC as a Service (PCaaS); DellPrint Canada (DSA/Omega Canada). • Key analyst for test case creation, solutions, collaborator of testing new system sprints and program launches • Drive diverse teams in testing, troubleshooting defects, documentation and test expectations • Advanced knowledge of intersystem dependencies and interlocks • Introduced and streamlined release level reporting in TFS & SharePoint • Tools Used: Pivotal Tracker, Confluence, TFS, Oracle SQL Developer, VMware Horizon Client (SIT testing), MongoDB, Control-M, Visual Studio Code
Senior Analyst, E-Business, DFS UAT
Dell TechnologiesSenior Analyst, E-Business, DFS UAT
Apr. 2017 - Nov. 2018Bucharest, Romania- Create, revise and execute test scripts according to the test plan and application requirements. constantly improving testing procedures. - Create, revise and execute marketing test scripts. - Proactivley log any defects encountered and follow up along the defect life cycle. defect advocacy. assist program deployments on a regular basis. - Constantly look for ways of improving the end user experience. - Contribute to planning and running post install validations. - Become a Subject Matter Expert in UAT and Marketing testing alongside in the applications and procedures followed. - Provide UAT trainings across the team and for other teams. provide process flows presentations for a better understanding of the user experience and the systems interactions. - Proactively improve the knowledge on internal systems and the changes that may occur in the existing processes. - Provide sign-off for all regression and production testing. - Tools used : MS Test Foundation Server - MTM- Visual Studio, MS Office Suite, Oracle SQL Developer, MS Sharepoint, SalesForce, ElDorado, Internal Sales Tools (including data staging tools).
eBusiness Sr. Analyst
Dell TechnologieseBusiness Sr. Analyst
Jul. 2016 - Mar. 2017Bucharest, Romania- Create, revise and execute test scripts according to the test plan and application requirements. constantly improving testing procedures. - Create, revise and execute marketing test scripts. - Proactivley log any defects encountered and follow up along the defect life cycle. defect advocacy. assist program deployments on a regular basis. - Constantly look for ways of improving the end user experience. - Contribute to planning and running post install validations. - Become a Subject Matter Expert in UAT and Marketing testing alongside in the applications and procedures followed. - Provide UAT trainings across the team and for other teams. provide process flows presentations for a better understanding of the user experience and the systems interactions. - Proactively improve the knowledge on internal systems and the changes that may occur in the existing processes. - Provide sign-off for all regression and production testing. - Tools used : MS Test Foundation Server - MTM- Visual Studio, MS Office Suite, Oracle SQL Developer, MS Sharepoint, SalesForce, ElDorado, Internal Sales Tools (including data staging tools).
Remote Access Administrator
OracleRemote Access Administrator
May. 2015 - Apr. 2016Bucharest, Romania- Update data from the old system into the new one - Load, copy, customize the database configuration ( customer details and also IPs, DNS, router configurations ) - Checking if the backups have all the necessary information and make sure that the deadline was respected - Analyzing and understanding the new platform in order to determine any problems or errors and helping end users - Guiding the new users through the new system: setting up a new account, getting access to it, monitoring every log for the connections, any changes that are made, third parties access permissions, adding new users in order for them to complete their tasks as soon as possible - Handling troubleshooting matters via email for the authorized users, mainly problems associated with network connectivityPerforming quality work on all service requests/incidents, therefore diagnosing and quickly resolving a wide range of networking problems to help minimize downtime - Keeping in touch with different departments such as network administrators, mainly to prevent any system errors that may occur in the new interface - Email contact with Oracle internal staff and Oracle customers in order to perform accurate updates - Suggest modifications if necessary, to simplify the new CRM - Escalate important issues with manager and the team - Configure and support VPNs - ensures that all the data is secured - Troubleshooting network connectivity in a LAN/WAN environment - Maintaining support an easy access for end user ( user friendly interface ) - Auditing trends so that we can advise the management on a long-term capacity plans - Auditing and updating document data for 3rd party VPN devices - Identifying and assigning contact information for 3rd party connections - Manage tasks in Extranet Data Quality (cleanup tool) - Manage tasks in Vulnerability Tracking tool - Manage tasks in IT Automation Suite - Upload documents into ITAS Cleanup (GIT Remote Access) - Upload documents into GIT-RM Juniper Tracking
Executive Manager
Ocris One ConceptExecutive Manager
Mar. 2014 - Feb. 2016Bucharest, Romania- Management consulting - Real estate agency.
Data Entry Operator
Tech CityData Entry Operator
Mar. 2013 - Feb. 2014Bucharest, Romania- Introducing products and product variations in Product Database, Inventory, Catalogue, using the online Hermes Store Standard ver.1.3.0 platform, on the site Pet7.ro.
Marketing Specialist
Urban & AsociatiiMarketing Specialist
Apr. 2013 - Oct. 2013Bucharest, Romania- Contacting existing customers and renewal the subscriptions already contracted. - Contacting potential customers, especially legal entities, and presenting offers for subscriptions and reports. - Closing new sale contracts and renewing existing ones on customer demand or automatically. - Promotion by phone or e-mail the company's products. - Update offers. - Marketing and promotional campaigns.
Financial Consultant
www.creditzero.roFinancial Consultant
Dec. 2010 - Apr. 2013Bucharest, Romania- Contacting natural persons unable to pay their real estate loans. - Presentation of financial and real estate solutions. - Real estate valuation. - Promote the real estate on the market. - Obtaining energy certificate. - Views along with customers and real estate agents and negotiating real estate’s price. - Completing the sale.
Office Manager
HachOffice Manager
Oct. 2008 - Sep. 2009Bucharest, Romania- Acquisition of phone calls and their management. - Registration of orders and issue invoices accordingly. - Sorting and filling daily correspondence. - Drafting documents and contracts. - Protocol activities. - Ordering consumables and office equipment supplies. - Maintaining the clients’ portfolio. - Making technical translations: English/Romanian, Romanian/English. - Writing and sending official documents. - Preparing various required reports and situations. - Planning and booking trips and delegations. - Supporting Marketing, Sales and Service departments. - Operating in AS400 system – order and invoicing – program implemented by IBM for Hach Lange GmbH. - Operating in S.M.A.R.T. – CRM system – clients management, tracking and bidding projects. - Operating in G.C.S. – Global Customer Says – equipment service and maintenance system. - Operating in ShipItSmarter – equipments transportation between company branches worldwide system.
Assistant General Manager
Milcom IndustrialAssistant General Manager
Mar. 2008 - Oct. 2008Bucharest, Romania- Providing customers services and their representatives. - Managing phone calls and written communication with the external environment of the organization. - - Preparing commercial documents of the company. - Providing support and assistance to customers. - Translation and adaptation of specific documentation and correspondence. - Active participation in marketing activities and projects. - Providing phone conversations with third parties (outside company). - Mail distribution within the company. - Providing the necessary office equipment. - Transmission of certain decisions of the General Manager to the company staff. - Answering complaints or opinions of our clients and introducing them in the system. - Registering orders and invoices issued. - Registering and scheduling the products installation. - Involvement in creating the company's advertising materials. - Operating in ERP / CRM / TMS.
Sales Administrative Assistant
EBS - Engender Business SystemsSales Administrative Assistant
Jul. 2004 - Mar. 2008Bucharest, Romania- Managing and archiving documents. - Presenting, promoting and selling products in accordance with the company standards and commercial policies. - Tracking sales and achieving monthly, quarterly, annually plan. - Drawing up sale and purchase agreements. - Developing clients’ portfolio. - Operating of freight movements in stock. - Keeping the supporting documents related to stocks. - Performing monthly inventory. - Active participation in the loading/unloading to/from the warehouse company. - Reporting to the supervisor of any discrepancies between physical stock and script. - Introducing the goods in stock. Input operations in stock. - Making physical receipt and entering them in the warehouse. - Checking the introduction of customs documents and reporting any mismatch in the receiving input note. - Issuing delivery notes. - Operating in NeoManager system.
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