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Work Background
Enterprise Operations Manager
GuidehouseEnterprise Operations Manager
Sep. 2020Bowie, Maryland, United States• Supervisor to 6 Team leads (Unix, Windows, Storage, Virtualization, NOC, Enterprise Monitoring Tools) – managing enterprise operations for entire Census Bureau • Liaison between business systems users and technical leads for • Responsible for monitoring, standardizing and improving business processes between technical teams • Responsible for critical incident response and executive communication • Responsible for daily/weekly status reports/accomplishments for contractor staff in division
Director of IT
Decisive Analytics CorporationDirector of IT
Feb. 2007 - Aug. 2020Arlington, VA• Lead effort to establish compliance with NIST 800-171 including implementation and documentation of all controls, including MFA, MDM, encryption, configuration management, application control • Implemented SIEM/unified threat management solution to aggregate, centralize, and correlate events, more quickly identify risks and threat response. Used tools to monitor events, develop incident response plan, and remediate threats and vulnerabilities. • Utilized Nessus, Ivanti, and OpenVas vulnerability scanners to scan corporate network for vulnerabilities, produced reports via Vulnerator for executive review and assisted in remediation of operating system, hardware, and application vulnerabilities. • ISSM for 4 classified processing systems, accredited via RMF/NIST 800-53. Installed, configured, and documented systems (Windows 10, 2016, and Redhat Enterprise), scanned and remediated systems with SCAP tools (SCAP-workbench/SCC), produced supporting artifacts, submitted and received accreditation for systems under RMF. Previously managed classified systems under C&A. • Rolled out enterprise wife multifactor authentication solutions including smart card logon and RSA hybrid cloud/premise authentication identity router. Provided VPN and remote application support through MFA and reverse proxy. • Redesigned and architected physical and logical network (multi-site Active Directory) from poorly functioning to 99.97% uptime
Senior Network Engineer
INTERCOM CONSULTING AND FEDERAL SERVICESSenior Network Engineer
Jan. 2005 - Feb. 2007Leesburg, VA• Responsible for day to day technical project management for several customers ranging from small businesses to enterprise corporations in the public and private sector. • Team member doing FISMA and SOX accreditation and remediation for the Federal Reserve Board • Technical team lead for design, migration, and support of 35+ site Microsoft Active Directory rollout • Technical team lead for rollout of firewall/VPN appliances for customer with 50+ sites. Created site to site IPSEC VPN tunnels, configured VPN remote access, documented. • Provide network and systems support for numerous accounts, including rolling out of such technologies as Microsoft Active Directory 2000 and 2003, email and server consolidation, systems architecture, VPN/Firewall design and rollout • Worked on a team providing security and “best practices” audit for the MD Anderson Cancer Center – part of the University of Texas Medical System. Worked to develop a report on the network, security, and best practices infrastructure for the campus systems. • Responsible for supporting company-wide business development efforts through identification and production of proposal efforts in the federal and commercial arenas • Responsible for capture management of federal customers, providing sales and marketing support
Senior Systems Engineer/Group Manager IT
Premier AnalysisSenior Systems Engineer/Group Manager IT
Jan. 2002 - Feb. 2005Springfield, VA• Group Manager for Systems/Network Engineering Division of Company, providing leadership for team of network engineers and support professionals. Responsible for day to day management of individuals, status reporting, and technical oversight. • Senior Architect responsible for solution design for US Department of Housing and Urban Development (HUD) Single Family Client Management Center, including CRM selection and design, network design and architecture and technical project management, call enter design and rollout. • Lead Engineer responsible for planning the rollout of Active Directory for Centennial Contractors – a construction management company with 40 locations and over 500 users. Planned all aspects of rollout, conducted test phases, and directed rollout of installation to corporate office and first two field sites using Sonicwall appliance-based VPN solution for secure Active Directory replication. Provided support for technical issues that arose during and after migration (migration still in progress). • Provided technical leadership for call center at Howard University for student residence hall Internet access. Coordinated the installation of network interface cards in student computer on-site or from call center. Provided troubleshooting assistance for students having problems configuring Internet access, telephone problems and cable television problems. Acted as liaison between students, university engineering staff, and other contractors for quick problem resolution. • Provided support for company LAN, installed new services, migrated facility to Windows 2000 infrastructure utilizing offline mail and file access for remote users, folder redirection policies for centralized file storage, and other desktop standardizations through the use of Group Policies
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