dydoconSenior IT Consultant
Jul. 2016 - Sep. 2023Frankfurt Am Main Area, GermanyConsulting insurance companies (Healthcare, Home insurance, Life insurance...) in all matters relating to Output Management and Digital Transformation
April 2018 - present
AXA Insurance, Cologne - Germany
*Discuss project progress with customers, collect feedback on different stages and directly address concerns
*Install and deploy distributed applications on premise and on cloud
*ISIS Papyrus system and performance analysis
*Create and manage interfaces between applications ( IBM MQ, File transfer ...)
*Recommend and install upgrades and help Businesses to plan for technology to match growth
*Coordinate Server Infrastructure changes with external Teams in India and Portugal
*Manage server infrastructure for Output Management Applications
*Manage project to migrate ISIS Papyrus from v7.1 SP 3 to v7.1 SP 9
*Manage project to migrate Papyrus Application to new cloud based infrastructure
*Release coordination and Incident management
*Perform software testing to uncover bugs and troubleshoot issues prior to application launch July 2019 - July 2019
1 week of consulting work for National Farmers Union, Stratford upon Avon - England
*Recommended changes to improve performance of client based application (ISIS Papyrus)
*Suggested improvements to application infrastructure August 2016 - April 2018
Sparkassenversicherung Informatik GmbH, Wiesbaden - Germany
*Application & System Management
*Migration of ISIS Papyrus from v7.1 SP 2 to v7.1 SP 8
*Requirements Engineering
*Incident Management and escalation
*Documented software development methodologies in technical manuals to be used in future projects