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Work Background
Principal Consultant
dydoconPrincipal Consultant
Jul. 2023
Senior IT Consultant
dydoconSenior IT Consultant
Jul. 2016 - Sep. 2023Frankfurt Am Main Area, GermanyConsulting insurance companies (Healthcare, Home insurance, Life insurance...) in all matters relating to Output Management and Digital Transformation April 2018 - present AXA Insurance, Cologne - Germany *Discuss project progress with customers, collect feedback on different stages and directly address concerns *Install and deploy distributed applications on premise and on cloud *ISIS Papyrus system and performance analysis *Create and manage interfaces between applications ( IBM MQ, File transfer ...) *Recommend and install upgrades and help Businesses to plan for technology to match growth *Coordinate Server Infrastructure changes with external Teams in India and Portugal *Manage server infrastructure for Output Management Applications *Manage project to migrate ISIS Papyrus from v7.1 SP 3 to v7.1 SP 9 *Manage project to migrate Papyrus Application to new cloud based infrastructure *Release coordination and Incident management *Perform software testing to uncover bugs and troubleshoot issues prior to application launch July 2019 - July 2019 1 week of consulting work for National Farmers Union, Stratford upon Avon - England *Recommended changes to improve performance of client based application (ISIS Papyrus) *Suggested improvements to application infrastructure August 2016 - April 2018 Sparkassenversicherung Informatik GmbH, Wiesbaden - Germany *Application & System Management *Migration of ISIS Papyrus from v7.1 SP 2 to v7.1 SP 8 *Requirements Engineering *Incident Management and escalation *Documented software development methodologies in technical manuals to be used in future projects
Technical Support Engineer
MOXATechnical Support Engineer
May. 2015 - Jun. 2016Munich- Troubleshoot customer's issues (industrial networks, surveillance systems...) - Handle support case escalation to R&D & sales - Communicate customer feature requests to the engineering and BDM team - Develop a VPN based remote support system - Establish & implement Moxa’s “Network Inspection” service - Carry out presentations & technical trainings
Embedded Software Developer for building-automation systems at DEOS-AG
DEOS Control SystemsEmbedded Software Developer for building-automation systems at DEOS-AG
Jun. 2013 - Apr. 2015Rheine Area, Germanyat DEOS, I was primarily responsible for defining and developing new features, in order to make DEOS' products more attractive. For instance, I have: - Developed DEOS' MODBUS embedded application. - Developed a proprietary TCP/UDP based protocols. - Encrypted SMTP communication. - Developed a backup and restore process. - Created and implemented a redundancy process. - Offered technical support to clients.
Trainee
Philips LightingTrainee
Oct. 2012 - Mar. 2013Kreisfreie Stadt Aachen Area, Germany- Developed a data logger (Hardware and Software) to measure power and temperature fluctuations for up to 8 organic LEDs. - Designed PCB layouts for LED drivers. - Tested organic LEDs and calculated their optimal operating points.
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