Deniece Liza - PMO Analyst, DXC Technology

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Work Background

Nexgen Accounting Inc.Assistant Project Coordinator

Sep. 2023 - Dec. 2023Coquitlam, British Columbia, Canada- Conduct comparative market research for NexGen Accounting and present findings and recommendations for improvement. - Perform match-gap analysis on accounting software and present recommendations for adoption. - Compose accounting and financial-related articles to be posted on the company’s marketing blog.

Douglas CollegeStudent Assistant

Sep. 2023 - Dec. 2023New Westminster, British Columbia, Canada- Worked at the Douglas College International front desk, assisting international students with their inquiries and directing them to student advisers for questions beyond the student assistant’s scope of knowledge. - Encouraged campus participation by composing and sending out weekly communications regarding events on campus organized by the school, student union, and various clubs and collectives. - Led groups of volunteers to set up and organize campus events. o Douglas College International Thanksgiving Event (October 2023) o Douglas College Friday Hangouts: Cultural Celebration (November 2023) o Douglas College International Fall 2023 Wrap-Up Event (December 2023) - Helped other student assistants set up their events in the ticketing tool and managed their door list. - Acted as mentor to new international students, providing information to assist them in adjusting to life in Canada and directing them to the right resources if the question was outside the scope of mentor knowledge.

DXC TechnologyPMO Analyst

Apr. 2018 - Dec. 2022Taguig, Philippines- Led project to create a Knowledge Management Database for the Project Management capability. o Worked with team to connect with Project Managers, and other members of the Project Management Office to gather which information would be needed to be included in the Knowledge Management Database (KMDB), including the level of confidentiality, and created the KMDB using SharePoint. o The Knowledge Database served as a repository for templates, process flows, standard practices, and other necessary tools and documentation to help Project Managers and the Project Management Office make running and overseeing projects more manageable. - Monitored project financials, assisting Project Managers in preventing revenue leaks. - Updated financial records and tweaked existing billing process to decrease revenue lost due to late or missed billing. - Produced financial reports to monitor project month-to-date costs against approved budgets. - Generated billing reports and coordinated with the Finance team to process monthly invoicing of projects on time. - Created resource and financial forecast reports, assisting Project Managers in their project forecasting. - Generated program dashboards, consolidating project status reports for discussion with the clients. - Managed PMO process documentation, creating work instructions if unavailable, updating documents if processes have been changed, and cleaning up the Sharepoint repository if needed. - Managed PMO mailboxes, ensuring that all mail for the PMO are actioned as necessary in a timely manner. - Provided Project Managers with PMO and PM tools support. - Facilitated internal- and client-facing meetings, including sending minutes of the meeting, if assigned as the minute taker.

Hewlett Packard EnterprisePMO Analyst

Nov. 2015 - Mar. 2018Taguig, Philippines- Monitored project financials, assisting Project Managers in preventing revenue leaks. - Updated financial records and tweaked existing billing process to decrease revenue lost due to late or missed billing. - Produced financial reports to monitor project month-to-date costs against approved budgets. - Generated billing reports and coordinated with the Finance team to process monthly invoicing of projects on time. - Created resource and financial forecast reports, assisting Project Managers in their project forecasting. - Generated program dashboards, consolidating project status reports for discussion with the clients. - Managed PMO process documentation, creating work instructions if unavailable, updating documents if processes have been changed, and cleaning up the Sharepoint repository if needed. - Managed PMO mailboxes, ensuring that all mail for the PMO are actioned as necessary in a timely manner. - Provided Project Managers with PMO and PM tools support. - Facilitated internal- and client-facing meetings, including sending minutes of the meeting, if assigned as the minute taker.

HPPMO Analyst

Feb. 2014 - Oct. 2015Taguig, Philippines- Monitored project financials, assisting Project Managers in preventing revenue leaks. - Produced financial reports to monitor project month-to-date costs against approved budgets. - Generated billing reports and coordinated with the Finance team to process monthly invoicing of projects on time. - Created resource and financial forecast reports, assisting Project Managers in their project forecasting. - Generated program dashboards, consolidating project status reports for discussion with the clients. - Managed PMO process documentation, creating work instructions if unavailable, updating documents if processes have been changed, and cleaning up the Sharepoint repository if needed. - Managed PMO mailboxes, ensuring that all mail for the PMO are actioned as necessary in a timely manner. - Provided Project Managers with PMO and PM tools support. - Facilitated internal- and client-facing meetings, including sending minutes of the meeting, if assigned as the minute taker.

HPWebhosting and Middleware Engineer

Jun. 2011 - Jan. 2014Taguig, Philippines- Middleware incident management and change management support. - Part of the Change Management Committee, scheduling available resources for open changes assigned to the team, ensuring that all changes are completed on time. - Headed incident queue cleanup after account transition, resolving overdue incidents which were not properly handled by the original team. - Worked with Monitoring team to adjust incident alert settings for one server which was generating a large amount of false incidents per day. - Created process documents for processes without documentation. - Onboarding lead for the team, in charge of ensuring that new team members are properly trained and matched with a buddy.