Colin Stephenson

Strategic Initatives and Product Innovation @Bluewater Services

PartnerBusiness Development ManagerPartnerships ManagerChanel ManagerResearcher👍 Sales & BizDevPortfolio Manager🧨 Consulting🏦 Finance🧮 Education🏐 SportsQuantitative AnalystBanking OperationsBusiness AnalystAdvisorCustomer ResearcherEngagement Manager

Bluewater Services continues to thrive in its industry, with significant progress in strategic initiatives and product innovation. We have successfully implemented new strategies that have enhanced operational efficiency and boosted our market position. Our innovative products have been well-received by our clients, leading to an increase in customer retention and satisfaction. We are continuously researching and developing new ideas to stay ahead of industry trends and meet our clients' evolving needs. The future looks promising as we plan to launch more innovative solutions and expand our market reach. We remain committed to delivering exceptional services and products that exceed our clients' expectations.

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Network Power<100 people

Roles

💸100%

Marketing

✨100%

Business Owner

👍100%

Sales & BizDev

Geos

🇬🇧50%

United Kingdom

🇵🇭50%

Philippines

Work Background

Green Dot CorporationSr Director Strategic Initiatives and Product Innovation

Jun. 2021 - Mar. 2024United States• Recognized for expertise and continuous top performance and promoted up through the organization, responsible for collaborating with project managers, product owners, marketing, engineering, and business development leaders to drive the development of new and existing products. • Led a portfolio team including project managers, head engineers, product managers, and business line directors in a new payment technology platform integration project, replacing an out-of-date platform “in-flight” and processing $100B in the 1st quarter. • Reported to the COO and achieved or exceeded revenue growth targets while ensuring alignment with the $6M budget and expectations from the CEO, CFO, Heads of Government Relations, Revenue, Sales, and associated team leaders. • Established a small shop R&D Product Innovation Unit focused on performing market research and analyses to guide the development of compelling product and partnership pipelines. • During the COVID-19 pandemic, received a $10B financial deposit error from the US Government that was meant to be distributed to millions of Americans and collaborated with Turbo Tax and others to handle the error as quickly as possible, securing correct distribution in a week rather than the estimated months the IRS estimated it would take to correct the problem.

Green Dot CorporationSr. Director: Business Development, Financial Operations and Products

Apr. 2018 - Jun. 2021• Promoted to Business Operations to lead a team of upwards of 30 resources and become more involved in strategy, overseeing the payment systems operations responsible for processing $100B annual payments to over 15M individuals and 30K SMBs. • Directed the day-to-day operations and product development and reported directly to the COO, overseeing the critical payments infrastructure, partnerships, and associated payment processing and financial operations teams. • Collaborated with suppliers and vendors and performed high-level contract negotiations to ensure the most cost-effective sourcing for organization materials and components. • Oversaw the management of various cross-functional teams, ensuring consistent delivery of the highest product quality on time and within budget while maintaining alignment with organizational goals and objectives. • Leveraged expertise to train, develop, and mentor junior and senior team members, fostering professional growth opportunities, increasing team knowledge and productivity, and raising morale and performance throughout the COVID-19 pandemic. • Led the design and development of new and innovative products for payments and receipt of funds, continuously thinking of new markets for expansion. • Oversaw developing and managing essential customer relationships, including personal management of vitally important Turbo Tax account.

Green Dot CorporationManager, Business and Payment Operations

Jun. 2014 - Jun. 2018Torrey Pines• Leveraged expertise to lead a team of upwards of 30 risk, fraud, payments, customer care, and general operations resources in guiding multi-disciplinary portfolios of accounting, procurement, and payment operations teams through the transition from an independent, private equity-owned payments firm to a SOX compliant public subsidiary and overseeing the day-to-day operations. • Oversaw the re-organization of all business units, ensuring alignment with the budget while laying the groundwork for success with the larger corporation and managing B2B relationships critical to enterprise success and survival. • Provided strategic direction and coordination in product development that included creation of digitally delievered code that could be presented at designated businesses for cash, increasing speed to get needed funds in a crisis, such as Hurricane Harvey in Texas when mail delivery was suspended and residents count not receive emergency checks, later becoming a standard with Red Cross. • Secured and adopted innovative technologies for digital transformation initiatives, streamlining operations, enhancing data-driven decision-making capabilities, and ultimately enhancing the overall organizational performance levels, earning recognition as an employee of the year. • Utilized hands-on leadership to establish a solid foundation and then transitioned over to product development, adding 17% new revenue from additional products developed and managing 50% of the revenue. • Recognized to take on the role of building and cultivating the organizational relationship with Walmart, establishing and transitioning over to a relationship specialist.

Santa Barbara TPGManager of Business Operations and Banking Partnerships

Jun. 2009 - Jun. 2014Greater San Diego Area• Recruited, hired, and trained personnel; worked to establish vital internal functions and established the scope of those positions; organized data to forecast performance trends while creating an operational controls environment for a federally regulated banking institute and reduced operational risks. • Drove the RFP processes for payments, including FIS and Fiserve, and logistics vendors, such as UPS and FedEx, securing significant cost savings and efficiencies. • Vetted innovative technologies and methodologies for potential implementation within the organization’s quality assurance and product development program, focusing on staying ahead of industry trends. • Developed and cultivated relationships with various partner banks essential to the processing capabilities of the firm.

Santa Barbara Tax Products GroupDeposit Operations & Quality Assurance Manager

Jun. 2006 - Jun. 2009San Diego, California• Implemented comprehensive QA processes and operational procedures and created a highly controlled and efficient deposit environment for the $8B banking institution that enhanced product quality, earning recognition as an employee of the year.