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Work Background
BDM Enterprises, Inc.Software Engineer
May. 2024
ERC TodaySoftware Engineer, Consultant, Mentor
Mar. 2023 - May. 2024Huntersville, North Carolina, United StatesBrought in as an internal consultant with the main goal of reducing operational expenses through activities such as crafting a digital transformation strategy, implementing cloud adoption, optimizing both internal and customer-facing operations, and reducing unnecessary SaaS usage, in addition to their responsibilities of mentoring, monitoring, and development.
TwilioPrincipal Solutions Engineer - Enterprise Accounts
Sep. 2021 - Sep. 2022Charlotte, North Carolina, United StatesHired as a Pre-Sales Solutions Engineer and customer advocate for enterprise clients, handling tasks such as RFI and RFP reviews, security document assessments, and REST API Solution architecture design. I acted as the primary point of contact, translating customer needs into solutions, and lead organized hackathons. Additionally, I developed an app showcasing Twilio's APIs and created a POC video demonstrating Twilio's capabilities, both of which were adopted company-wide and used by 36 sales executives. Notably, I closed a $1.5 million subscription deal, contributing to a 25% year-over-year growth on a $1.8 million EARR. To improve new Solutions Engineer onboarding, I created a JAMstack site that consolidates Twilio-specific Q&A from various sources.
Dell EMCAdvisory Systems Engineer - Enterprise Accounts
Oct. 2019 - Sep. 2021Charlotte, NCAs a Core Systems Engineer serving multiple business units at Lowe's Companies and Duke Energy, I held a trusted advisor role, engaging in C-level discussions on Digital Transformation at Lowe's and architecting core and store datacenter VxRail storage solutions. My mentorship extended to associate SEs, with a significant focus on hyper-converged infrastructure (HCI) through VMWare. I spearheaded the transition from legacy 3-tier infrastructure to VxRail hyperconverged solutions in both Lowe's stores and data centers, resulting in several benefits, including a 10X capacity increase for running new applications, improved operational performance and point of sale capabilities, and the ability to deliver a seamless omnichannel experience. My contributions earned me recognition, such as being named Co-SE of the year in 2020, Innovator of the year by Lowe's Tech in the same year, and Moneyball top Dell Technologies District SE in FY20'Q1, among other accolades.
FreelanceContractor
Jan. 1999I develop scalable multi-tenant SaaS solutions with extensive use of AWS and GitHub for continuous integration and continuous deployment (CI/CD). CRUD operations are carried out using GraphQL or REST APIs with either NoSQL (MongoDB or DynamoDB) or relational databases (RDS, SQL). Front-end development is done in React, often paired with MaterialUI or Bootstrap. I follow the DRY principle in my work. Past projects have taken advantage of Apache, PHP, MySQL.
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